VES Special Project Analyst
CAI

VES Special Project Analyst
Req number:
R2346
Employment type:
Full time
Worksite flexibility:
Onsite
Job Summary
We are looking for a motivated Special Projects Analyst ready to take us to the next level! If you have customer care and analytical skills, and are looking for your next career move, apply now.
Job Description

We are looking for a Special Projects Analyst to be responsible for supporting the Account Administrator in several areas. This position will be a full-time contract and onsite.

What You'll Do

• Process transponder orders in Unicenter submitted by the Non-Revenue Account Administrator
  
• Perform account maintenance tasks as directed by the Non-Revenue Account Administrator
  
• Interact with internal and external customers regarding their accounts
  
• Review invoices generated to Non-Revenue account customers to determine payment or dismissal based on the state statute
  
• Serve as back up for the Non-Revenue Account Administrator when needed
  
• Exercise independent judgment utilizing pre-defined guidelines
  
• Create and update various reports as requested by customers
  
• Enter and update Vector with complete and accurate notes, document attachments and vehicle information when required based on pre-established guidelines
  
• Perform all job functions in a manner that will achieve compliance with established performance measures
  
• Perform other duties or special projects as required by Non-Revenue Account Administrator
  

What You'll Need

Required:

• Ability to work Monday - Friday from 8:30 AM - 5 PM
  
• Minimum 3 months experience as an Image Verifier, Customer Care Specialist, or Correspondence Analyst
  
• High school diploma or equivalent
  
• Ability to operate a computer
  
• Typing skills
  
• Analytical skills
  
• Prior knowledge and experience with VES/Tolls
  

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards
  
• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
  
• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
  

Reasonable Accommodation Statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111.

Equal Employment Opportunity Policy Statement

It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

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