System Specialist Talent Acquisition - iCIMS, Lawson
Tower Health

Job Summary

Are you process oriented and tech savvy? Bring your enthusiasm for learning and creativity to this position where each day offers variety and the ability to contribute to application and process improvement.

In this role, you will have an opportunity to work with many different end users across Tower Health supporting the Applicant Tracking System (iCIMS) and the ERP (Infor Lawson). The System Specialist provides day-to-day support for the Talent Acquisition team, Hiring Managers, employees, and candidates.

As System Specialist, your day-to-day will include:

• Resolving and responding to system tickets
• Troubleshooting user access and other system issues
• Investigating and responding to system enhancement requests
• Providing table maintenance and integration support
• Building and running reports
• Training end users in how to use the system
• Writing and updating SOP's
• System auditing and cleanup
• Working on projects

#LI

#READ

Qualifications

• Relevant experience with an Applicant Tracking System or HRIS is strongly preferred.
• Knowledge of recruiting or onboarding process is strongly preferred.
• Systems thinker with an ability to identify system opportunities and understand the impact of system changes.
• Process oriented and experience with process improvement.
• Responsive, professional customer service experience.
• Meticulous attention to detail and strong organizational skills.
• Excellent communication skills and a comfort level with providing training virtually or in person.
• Proactive, independent worker who also enjoys collaborating and has a passion for learning.
• Experience with MS Office, especially Microsoft Outlook and Excel.
• High School Diploma or GED or relevant experience may be considered in lieu of education.

Overview

Tower Health is a regional integrated healthcare system that offers compassionate, high-quality, leading-edge healthcare and wellness services to communities in Berks, Chester, Montgomery, and Philadelphia Counties. With approximately 11,500 employees, Tower Health consists of Reading Hospital in West Reading; Phoenixville Hospital in Phoenixville; Pottstown Hospital in Pottstown; and St. Christopher's Hospital for Children in Philadelphia, in partnership with Drexel University.

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