Social Services Supervisor
University of Miami

Coral Gables, Florida

This job has expired.

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The University of Miami is currently seeking a Supervisor, Social Services to work at Lennar Foundation Medical Center in Coral Gables. The incumbent acts as a patient advocate/care coordinator to hospital clients. Additionally, the Supervisor, Social Services provides expertise for enhancing the quality of patient management, satisfaction, continuity of care and timely cost-effective practices. The incumbent monitors the daily operations of the floor social workers and manages the follow-up of complex patients. Moreover, the incumbent acts as a resources foe the social workers as needed, able to solve communication and patient related needs as it relates to discharge planning and care coordination with physicians, insurance companies and post-acute care providers. The Supervisor, Social Services performs care coordination and discharge planning functions and collaborates with the interdisciplinary staff internal and external to the organization.


  • Assists the social workers when experiencing family/physician issues and attempt to resolve such issues related to the patient's continuum of care.
  • Aids the manager of social services with physician, patient and family issues, multidisciplinary treatment team, Managed Care plans, and when indicated, legal representative(s).
  • Facilitates delivery of clinical and community services to patients and families through effective utilization of available resources.
  • Ensures the appropriateness and cost effectiveness of treatment.
  • Facilitates decision making in establishing an evaluation program, an interdisciplinary treatment plan, and an assessment of the patient's status and need for provision of continuing care.
  • Works in collaboration and continuous partnership with clinic, hospital, physicians, leadership, community resources and staff to promote timely access to appropriate care of a patient.
  • Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
  • Ensures employees are trained on controls within the function and on University policy and procedures.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.



Master's degree in relevant field

Certification and Licensing:

Social Work Licensure


Minimum 3 years of relevant experience

Knowledge, Skills and Attitudes:
  • Ability to direct, manage, implement, and evaluate department operations.
  • Ability to establish department goals and objectives that support the strategic plan.
  • Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
  • Skill in completing assignments accurately and with attention to detail.
  • Knowledge of business and management principles.
  • Ability to process and handle confidential information with discretion.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:
Full time

Employee Type:

Pay Grade:

This job has expired.

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