Quality Assurance Supervisor
TFC Poultry

Title:

Quality Assurance Supervisor Reports to:

Quality Assurance Manager Job Purpose:

Responsible for managing quality assurance and quality control systems by ensuring products meet regulations/requirements and customer satisfaction

Key Responsibilities and Accountabilities: • Ensure quality and safety are met throughout all levels of personnel and departments • Comply and enforce the HACCP, GMP's, SOP's, and food defense plans and take proper measures

when not compliant • Monitor and record critical control points • Verify and validate records and processes when required • Conduct internal audits on a regular basis and participate in third-party audits • Train, oversee, and assist the daily workflow of QC staff which includes clearly communicating

expectations, verifying staff are appropriately trained, and maintaining QC staff schedules • Inspect product and facilities to ensure they meet required specifications and take proper measures

when not meeting quality or safety standards, including reporting issues to the quality assurance manager

• Oversee and maintain x-ray and metal detection equipment • Assist quality assurance manager in maintaining QA programs (Pest Control, Mock Recalls,

Wastewater Testing, etc.) • Perform root cause analysis investigations for customer complaints, foreign material, and quality

failures • Oversee calibration, maintenance, and repair of QA equipment • Review incoming orders, quantities requested, and supplies received against invoice and packing slip

and document findings • Maintain a supply inventory, which includes placing orders, storing supplies, and distributing supplies

to their proper location • Maintain safety data sheets (SDS) to ensure they are current • Promote continuous improvement of workplace safety and environmental practices by ensuring the

proper use and maintenance of equipment and supplies • Work with supply chain in obtaining any required documentation • Complete QC staff performance reviews • Participate in meetings and bring forth ideas of improvement and issue resolution • Performs other job-related duties as assigned

Physical Requirements: • Prolonged standing/walking on concrete • Prolonged exposure to cold working conditions • Ability to climb steps • May require pushing, pulling, and lifting up to 50 pounds

Education and Experience: • High School diploma or equivalent • Degree or previous experience in quality assurance field preferred • Experience with GMP, HACCP, SQF and OSHA preferred