QC Manager in Hebron, KY at ANCRA INTERNATIONAL, LLC
The HEICO Companies, LLC

Job Description

Ancra Cargo is a worldwide leader in the sales and supply of cargo securement and automatic loading and unloading systems for trailers. Headquartered in Hebron, Kentucky, we sell, design and build, with a team of approximately 200 employees, standard and customized solutions for our clients in various markets. We strive to introduce new methods, ideas, and products through our research and development in the cargo community. We are an ambitious, professional, and dynamic organization with internal growth.

The team is very important; when we do a job, we do it together. Our success is based on entrepreneurship and a no-nonsense mentality in a professional environment. Our predominantly informal organization maintains an "open door policy" and is determined to achieve set objectives. Ancra is a place where you will make a difference and will see the difference that you are making every day. At Ancra, we strive to push responsibilities, authority and decision making to the right levels of the organization and give you the independence to create success in your role. Ancra Cargo is a world-class leader in the area of cargo handling and restraint systems. Founded in 1969 with the mission to improve safety and security for the transportation industry, we have grown to be North America's largest designer and manufacturer of load maximizing systems. Ancra is also the leader in decking systems with over 100,000 sold. With over 100 current patents, Ancra Cargo is dedicated to innovating, designing, and manufacturing the highest quality products to meet the evolving needs of our customers including military, heavy duty cargo, and consumer/industrial demands.

Ancra Cargo has been awarded a Top Workplaces honor by Enquirer Media in Cincinnati, OH for the fourth consecutive year. The list is based solely on employee feedback and uniquely measures culture drivers that are critical to the success of any organization.

Key Responsibilities and Priorities:

• Develop and sustain the Quality Management System in line with industry requirements. Regulate, control, and improve the quality of all processes throughout the business and the final product. Manage an audit program to ensure compliance. Lead the team to achieve quality management system targets for customers and business goals.
• Direct quality team and provide one on one coaching for improvements.
• Manage the Quality Assurance department and staff, responsible for in-process inspections, receiving inspection, documentation of supplier certifications, part qualification, measurement, testing, and the calibration of gages and test equipment.
• Participate in daily Gemba walks that align with Kaizen continuous improvement processes.
• Provide leadership to promote quality assurance throughout the company with a continuous improvement approach to prevent defects and escapes.
• Investigate customer complaints regarding quality. Lead root cause analysis and drive corrective actions.
• Prepare and organize all PPAP and other quality documents required for customers. Perform and support customer audits, surveys, and complaints and ensure the execution of corrective action and compliance with customer specifications.
• Accountable for supplier quality. Identify and mitigate vulnerabilities within the suppliers manufacturing and quality systems. Provide guidance to suppliers.
• Manage non-conformances caused by suppliers. Coordinate and evaluate supplier corrective action requests (SCARs), drive root cause analysis and communicate with suppliers to obtain effective and timely corrective actions to prevent recurrence of product defects. Perform effectiveness review of the corrective or preventive actions.
• Manage the sample approval process to support supplier evaluation and source qualification. Provide guidance to suppliers regarding product requirements and manufacturing processes.
• Partner with Engineering, Operations, and suppliers to establish the product quality control requirements for new products.
• Perform military part inspection using MIL specifications and sampling documents.
• Establish and maintain Key Performance Indicators (KPIs) to measure the quality performance of internal manufacturing, suppliers, out-of-the-box quality perceived by customers, and the health of the quality management system.
• Support key business initiatives that include housekeeping audits, 5S audits, and VPP.
• Facilitate appropriate meetings to communicate the health of our Quality Management System and trends to make necessary changes that support customer satisfaction.

Position Consults with:

Operations, Supply Chain, Engineering, Suppliers, Customers, Heico GSC Team, Customer Service, Sales

Knowledge, Skills, and Abilities Required:

• Experience in a high-volume manufacturing environment
• A detailed understanding of Quality Management Systems with audit experience
• Continuous improvement skills
• Experience dealing with customers and suppliers in solving quality issues
• Proficiency with Excel, and ERP programs
• Read/Interpret prints, routers, bills of material, and other part documentation and directives
• Communication and interpersonal skills
• Analytical and problem-solving ability
• The ability to facilitate change
• ISO experience preferred
• People management

This job has expired.