Work with Regional Rating Support Supervisor and UW Support Manager in the development of a standardized file audit standards for the Technical Assistant position.
Complete file audits on new business, renewals and other transactions processed in Policy Decisions to assess quality of file handling from an operations best practices and policy construction standpoint in adherence to established ISO or PMA filed rating procedures.
Complete "special request" audits such as those on specific classes of business or programs.
Effectively communicate the results of your audit findings in approved format.
Identify learning opportunities for the Technical Assistants.
Assist with tracking results of prior audits, identifying audit themes and determining if appropriate corrective action has been taken regarding significant audit concerns.
Maintain thorough understanding and complete knowledge of ISO or PMA filed rating and procedures.
Maintain complete knowledge of Policy Decisions.
Complete computer data entry as needed; Answer rating and audit questions.
Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.
Knowledge of rating and policy issuance for all lines of Property and Casualty insurance in multiple states.
Minimum 3-5 years of Rating or Underwriting Assistant experience.
Working Knowledge of Windows, Microsoft Office, Internet, Multiple company-specific insurance programs
Excellent Oral and Written Communication Skills
Ability to work independently with minimal supervision.
Prior Supervisory and/or experience in a Quality Assurance capacity desired.
According to the US Bureau of Labor Statistics (BLS), employment of insurance sales agents is projected to grow 5 percent from 2019 to 2029, faster than the average for all occupations. Many clients do their own research and purchase insurance online. However, agents will still be needed to help clients understand their options and choose a policy that is right for them.
Employment of insurance underwriters is projected to decline 6 percent from 2019 to 2029. Automated underwriting software allows workers to process applications more quickly than before, reducing the need for as many underwriters.
Employment of claims adjusters, appraisers, examiners, and investigators is projected to decline 6 percent from 2019 to 2029. Technology is expected to automate some tasks currently performed by these workers.
According to BLS, the median annual wage for insurance sales agents was $52,180 in May 2020.
The median annual wage for insurance underwriters was $71,790 in May 2020.
The median annual wage for claims adjusters, examiners, and investigators was $68,270 in May 2020.
The median annual wage for insurance appraisers, auto damage was $65,550 in May 2020.