Program Director - Metro Boston DMH Respite
Bay Cove Human Services, Inc.

Mission Statement:

Bay Cove Human Services partners with people to overcome challenges and realize personal potential.

Job Summary:

Metro Boston DMH Respite Assistant Program Director supports the Program Director in overseeing clinical, rehabilitative and support services to adults in a temporary setting with a goal of entering or transitioning back to other community-based services and living arrangements. Services are provided in a manner that cultivates resilience and supports the path of recovery for Persons Served. Respite services are strengths-based and person-centered and are intended to support Persons Served to maintain, enter or return to stable living. The Metro Boston DMH Respite Assistant Program Director contributes to the Bay Cove mission by partnering with Persons Served to work towards personal goals in order to achieve greater independence and improved quality of life. This is an exempt position.

Supervisory Responsibilities:

Metro Boston DMH Respite Case Managers as assigned

Essential Functions of Position:

• Assists the program director in providing clinical and programmatic leadership for all aspects of the Respite service, ensuring sound assessments, plans and interventions to support Persons Served in returning to other community-based settings and advancing their recovery processes.
• Assists with the referral, screening, admission and assessment of Persons Served.
• Assists with treatment planning, on-going clinical interventions, and discharge planning for all Persons Served in mobile and site based respite including the development of safety and crisis plans.
• Carries out tasks related to the day to day operations including staff scheduling, facilitating financial and budgetary procedures (such as petty cash and payroll), and proper implementation of clinical protocols.
• Ensures accurate and timely programmatic documentation such as assessments, individualized action plans, service notes, daily logs, bed registers, incident reports, safety plans, outcomes reporting, and any other documentation assigned.
• Ensures that agency and regulatory standards are met and maintained, including inter-agency Quality Management audits and MAP reviews.
• Provide crisis assessment, prevention, and needed intervention during the business day and while on-call on nights and weekends as scheduled.
• Provide on-call coverage on a rotating basis.
• Administers medications in accordance with MAP standards and trains Persons Served in medication self-administration procedures and acts as the Medication Officer for the program.
• Provide transportation to Respite guests to appointments and discharge locations.
• Maintains effective working relationships with state facility campus police, DMH, other mental health providers, and local community resources throughout the Metro Boston community.
• Complete other duties and tasks as assigned by the supervisor.

Requirements for the position:

• Master's degree in social work, psychology, counseling or related field preferred
• Bachelor's Degree required, preferably in Psychology, Social Work, or a related area
• Minimum three years experience providing services to individuals who have mental health and/or substance use challenges
• At least one year of supervisory and management experience is required.
• Demonstrated expertise in team building and facilitating group processes. Flexibility to work evenings and weekends on an as needed basis
• Professional writing and verbal communications skills
• High degree of personal organization, attention to detail, and time management skills.
• Proficiency in word processing and other computer functions using Windows, Word, and Google Email and Apps
• Department of Public Health certification in medication administration required within 3 months of hire
• CPR and First Aid certification required within 3 months of hire
• Ability to climb stairs and carry up to 40 pounds, as well as the physical capacity to assist people with mobility impairments as needed
• Use of personal cellular telephone for work communication
• Valid driver's license required
• Bilingual candidates encouraged to apply, pay differential offered for candidates with fluency in certain essential languages
• A COVID-19 vaccination is a requirement of the position. One COVID-19 shot is acceptable, contingent on the individual receiving the second shot within the allotted time frame.

Mission Traits:

• Utilizes a flexible and responsible work style that meets evolving needs of the agency
• Works with integrity and respects the dignity and value of all individuals
• Exhibits mission through job knowledge, pride in work role, and advocacy
• Promotes diversity and inclusion of all individuals
• Works in a collaborative, compassionate manner with stakeholder/ partners

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