Police Technician- Dispatch
Florida State University

Job Title: Police Technician- Dispatch
Location: Tallahassee, FL
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 57590
Department

Florida State University Police Department

Responsibilities

• Maintains radio communication with all police officers, sworn administrative personnel, and investigators through the use of various radio equipment and computer software applications. Implements and assists with the coordination of special and emergency procedures of units responding to emergency situations.
• Monitors fire and security alarms, access control systems, personal safety applications, and Closed-circuit Camera systems including license plate readers. Operates the Florida Crime Information Center/National Crime Information Center teletype terminal, and the requests from those Information Centers via computer network terminals for criminal information needed by police units in the field.
• Provides personal and over-the-phone customer service to the members of the University Community and the general public that is consistent with the departmental policy and within the normal scope of services rendered by law enforcement personnel.
• Performs administrative procedures and paperwork required for the successful operation of the Communications Center and the coordination of the departmental field activity.
• Provides active instruction on the fundamentals of police communications and related activities to all police radio communication operator trainees.

Qualifications

High school diploma/equivalency and one year of experience.
(Note: a combination of post-high school education and experience equal to one year.)

Preferred Qualifications

• Ability to demonstrate effective customer service skills.
• Ability to communicate effectively verbally and in writing.
• Ability to deal with crises and manage sensitive information.
• Ability to establish and maintain effective working relationships.
• Ability to utilize problem-solving skills.
• Ability to interpret and apply related federal, state, and local laws, ordinances, rules, and regulations.
• Ability to interpret and apply related University policies, procedures, principles, and practice.
• Knowledge of applicable computer applications and basic computer functions.
• Knowledge of emergency communications and hazard response practices, procedures, and protocols. Ability to differentiate emergency from non-emergency situations.
• Ability to work any assigned rotating schedule to include: 12-hour shifts, nights, weekends, holidays, and special assignments.
• Ability to make quick and correct decisions, functioning effectively and efficiently in high-stress emergencies. Ability to deal with crises and manage sensitive information.

Contact Info

Amber Enfinger, Public Safety HR Representative - aenfinger@fsu.edu 850-644-1239

University Information

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research, encourages creativity, and embraces diversity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news!

Learn more about our university and campuses.

Anticipated Salary Range

Starting salary is $37,000 with a Recruitment Bonus of $1,500 payable after completion of training and certification.

After training and certification, the annual salary increases to $39,000, and the recruitment bonus is paid.

FSU Total Rewards

FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.

Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.

How To Apply

If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.

Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

Veterans' Preference

Certain service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority, and certain service members may be eligible to receive waivers for post secondary educational requirements, in employment by the state and its political subdivisions and are encouraged to apply for the positions being filled. Veterans' Preference applies to University Support Personnel System (USPS) positions only.

IMPORTANT: To claim Veterans' Preference, select "yes" to the question on the application questionnaire and upload a DD-214 (or equivalent), the Veterans' Preference Certification form, and other documentation if applicable with your online application before midnight of the position closing date.

Click the links for eligibility information and required documentation, or call FSU Human Resources at (850) 644-6034.

Considerations

This is an USPS (University Support Personnel System) position.

This position requires successful completion of a criminal history background check.

Must become Department of Health Certified (DOH).

Days vary.

12-hour shifts 6:00 am - 6:00 pm

6:00 pm - 6:00 am

Ability to work any assigned rotating schedule to include: 12-hour shifts, nights, weekends, holidays, and special assignments.

Equal Employment Opportunity

An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.

FSU's Equal Opportunity Statement can be accessed at: https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/diversity/EEO_Statement.pdf.

This job has expired.