Intake Coordinator
LifeMoves

Redwood City, California

This job has expired.


Position Summary:

The Intake Coordinator is a key position responsible for the health and safety of program participants. This is a visible position, as the right candidate interacts with county partners and prospective clients on a daily basis. This is accomplished through a thorough understanding and execution of facility policies and protocols

Essential Functions:

  • Review and respond by call or email to referrals within 24 business hours
  • Actively manage scheduling processes for new clients
  • Responsible for accuracy of the bed-list and other client tracking tools
  • Keep track of client Length of Stay; proactively fill beds
  • Responsible for regular reporting to inside and outside partners
  • Keep track of specific needs as stated by different contracts
  • Be available to welcome new participants and supervise move-ins and move-outs as needed
  • Attend meetings with community partners
  • Assist with front desk tasks
  • Work cooperatively with other staff in assisting clients toward the goals of permanent housing and stable income
  • Handle emergencies relating to shelter participants, including illegal activity, violence, failure to observe critical rules and medical emergency. Call police or other appropriate authorities if an emergency response required. Notify Program Director and/or Case Management staff
  • Provide information and emergency supplies to clients as needed
  • Identify and inform Associate Program Director or Program Director regarding maintenance issues.
  • Run or assist with client groups and classes
  • Some case management or project management may be required
Job Qualifications

Qualifications:
  • Prefer a minimum two years experience in serving homeless individuals in crisis
  • Excellent interpersonal skills and ability to collaborate with other agencies
  • Experience with dually diagnosed clients and the chronically homeless
  • Understanding of the issues faced by disenfranchised populations
  • Bi-lingual capabilities are helpful
  • Valid California drivers license and proof of insurance
Education and Work Experience
  • Bachelors degree in social work or related field, with strong preference to advanced education (Nursing, Masters degree in psychology, social work or related field)
Physical Activity Requirements:
  • Ability to lift/support at least 30 lbs. as needed
  • Ability to sit, stand, stoop and bend frequently
  • Ability to sit and keyboard as needed


This job has expired.

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