Inside Sales Representative
Sonepar USA

Fullerton, California


     

Position Summary:

Sell products for various manufacturers to contractors and industrial users. Work with the inside sales and fields sales team to grow sales with existing and new customers. May act as a liaison between customers and dedicated field sales providing pricing, availability and any required customer service, ensure excellent customer satisfaction.

 

Essential Duties and Responsibilities: (Include the following; other duties may be assigned)

  • Answer incoming sales calls & assist with counter sales as needed
  • Responsible for complete order management, including expediting and communication with the customer.
  • Sales order entry and purchasing of customer requirements for specific price lines
  • Report lost sales
  • Write credits in a timely manner
  • Attend product and training sessions
  • Organize and maintain product catalog library
  • Develop superior product knowledge and assist customers with product application
  • Other duties and/or projects as assigned

Requirements:

  • Must be a self-starter with the ability to work independently and with little supervision
  • Must demonstrate good time management skills
  • Must possess strong planning, organizational and execution skills
  • Must have the ability to set goals and meet deadlines
  • Must possess excellent customer service skills
  • Must demonstrate ownership of assigned responsibilities and ability to get the job done correctly and in a timely manner
  • Must possess a proactive and positive team approach to problem resolution
  • Must have the ability to establish strong working relationships with co-workers and management
  • Must have the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • Basic computer skills – MS Word, Excel and Outlook


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