Job Description:
SUMMARY
We are seeking a dynamic and versatile Business Analyst who can excel in both traditional (waterfall) and Agile software development environments. As a key member of our team, you will play a crucial role in analyzing, gathering requirements, communicating effectively, solving problems, and managing key stakeholders. Your ability to understand business processes, goals, and challenges will be essential as you contribute ideas for the continuous improvement of our portfolio of Wheels systems through various initiatives and projects.
The Business Analyst will focus on supporting our user community, primarily in the Operations area. You will be responsible for systems that cater to our internal users and support a wide range of vehicle fleet management operations. Success in this role hinges on your capacity to develop an in-depth understanding of business processes, goals, and challenges while championing continuous improvement for a portfolio of Operations systems through multiple development and enhancement projects.
KEY RESPONSIBILITIES
Requirements Management:
Create and maintain comprehensive business requirements documentation for IT systems development, encompassing business process models, business rules, functional specifications, use cases, and project scope documents.
Facilitate requirements gathering, review, and approval for specific IT projects.
Manage and prioritize requirements across multiple releases during ongoing product improvement cycles.
Agile Support:
Collaborate with the Project Manager, Scrum Master, Product Manager, and Technical Subject Matter Experts (SMEs) to support Scrum methodology.
Participate in solution design, assist in sprint planning, create user stories, design wireframes, and facilitate the creation of technical requirements and test cases.
Work closely with the Product Manager to break down large epic stories into features and user stories that can be understood and approved by the development team.
Develop or contribute to end-user documentation and training materials and assist QA in test plan development for certain systems.
Systems Enhancement:
Maintain a strong understanding of the current systems' capabilities to assess the impact of future requirements and proactively recommend improvements to both IT and stakeholders.
Support the assessment and implementation of areas for improvement within IT and the operational business areas.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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