Food & Beverage Supervisor - Big Sur
Guest Services

GREAT PEOPLE | GREAT BENEFITS | JOIN OUR ALL-STAR TEAM!

Food & Beverage Supervisor - $18.00+/hour

The Big Sur Lodge, managed by Guest Services, is now hiring a Food & Beverage Supervisor for our 2023 Season. Previous food service experience is a plus, beer & wine knowledge is preferred, and candidates must be willing to work a flexible schedule to include nights, weekends, and holidays.

Nestled deep in the mighty redwood forest of Pfeiffer Big Sur State Park, Big Sur Lodge has long been a haven for writers, artists, seekers of beauty, and weary travelers in search of the peace and majesty that the ancient redwoods bestow on body and soul. Pfeiffer Big Sur State Park is often called "mini-Yosemite" for its natural splendors. With the rugged central California Pacific coastline to the west and the dramatic Santa Lucia mountain range to the east, Big Sur Lodge offers a rejuvenating escape from the hectic pace of everyday life.
Join our amazing team at the Big Sur Lodge, which is well known for its exquisite beauty, dramatic vistas, and temperate climates. We work together every day to provide an amazing experience for our guests and team members alike!

This position pays $18.00 - $22.00/hour + tips. We have both Seasonal and Regular opportunities available!

Our team members enjoy amazing benefits such as*:

• Includes free and private dorm style housing/a generous commuting stipend for local team members
  
• Employer provided meals
  
• Free parking
  
• Discounts in our retail shop and restaurant
  
• Discounts on lodging (based on availability)
  
• Complimentary camping opportunities
  
• Sponsored certification/Corporate training
  
• Health insurance options
  
• 401K savings plan
  
• Paid time off
  
• Employee discounts at recreational and lodging facilities nationwide
  
• And more!

*Benefits may vary depending on employment type

We also encourage our team members to take advantage of the property! Whether you enjoy a slow morning walk or prefer a vigorous hike through the numerous footpaths of this breathtaking 1,006-acre state park, you'll be welcomed by some of the most scenic wonders our country has to offer.

Apply today to join our All-star team!

JOB SUMMARY

The Food and Beverage Supervisor assists the Manager in all aspects of unit operations and floor management, including food, beverage, equipment, and property to facilitate the fulfillment of financial goals and company initiatives. In addition, the Food and Beverage Supervisor assists in cultivating a team environment that provides exceptional customer service while ensuring all staff members perform at a consistently high level.

ESSENTIAL FUNCTIONS

• Ensure complete guest satisfaction at all times. Handle guests' complaints and solve them according to customer service standards.
• Monitor and supervise set up and maintenance of dining area, cashier stations, and/or food stations to ensure quality standards.
• Assist in recruiting, supervising, scheduling, disciplining, reviewing, and directing the unit's staff at the direction of the Manager. Train hourly staff for peak performance and monitor staff's development.
• Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit's equipment, food production and handling, cooking, housekeeping, sanitation, dress, cash control, and employee hygiene. Notify Manager of all unusual events, circumstances, or other safety or quality control issues.

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

• High School Diploma or GED preferred. Bachelor's or Business Degree preferred.
• At least 2 years of experience in related management required.
• Food Safety Certified a plus.
• Demonstrated talent for interacting with a wide variety of people.
• Ability to effectively organize and coordinate multiple priorities; ability to work well as a team leader; ability to problem-solve.
• Strong customer service abilities; actively looks for ways to assist customers and coworkers.

PHYSICAL AND MENTAL REQUIREMENTS

• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
• Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.
• Ability to stand for the entire work day and to climb steps regularly.
• Withstanding temperature extremes in freezer, refrigerator walk-in and grill areas.
• Reading and writing work-related documents in English.
• Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
• Constantly communicates and receives verbal communication with other employees in fast-paced environment.
• Physical presence at the job site is essential to perform job duties.

EQUIPMENT USED

• Typical office equipment (computers, phone system, fax, copiers, scanners, among others).
• Food service equipment (pots and pans, stove, fridge, fryers, among others).

Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

This job has expired.