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Overview
Summary of Responsibilities:
Develops a wide range of personalized material utilizing a wide array of document development tools, including a variable data-driven system for one-to-one marketing material. Incorporates static text, graphic images and variable text based on data provided by various business units. Performs address record cleansing. Provides a high level of customer service, and works with customers to ensure their documents conform to corporate brand identity and industry best practices. Possesses knowledge of document life cycle, industry best practices, document creation, document automation, document insertion and various distribution methods. Escalates issues to the assistant manager or manager when appropriate and updates assistant manager or manager on a regular basis.
Responsibilities
Position Responsibilities:
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