Director of Quality - Medical Devices - Americas
Siemens Medical Solutions USA, Inc.

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Apply now for the position of Director of Quality- Americas, and you will manage a team of 6+ team members and be responsible for the effectiveness, maintenance and continuous improvement of the Customer Services (CS) processes.

Your role:

• You will be the Head of CS QT AM Team and be the regional representative on CS Quality related topics for your local CS colleagues as well as for other areas like manufacturing units.
• You will oversee the implementation of CS global policies and requirements, driving alignment of regional guidelines with global directions & strategy.
• You will take care that your team members have the required capabilities to execute current and future work packages and deliver the team's objectives.
• You will ensure regulatory compliance to our SHS and CS processes as well as for all our CS service offerings and contribute to continuous (process) improvement.
• You will lead the local audit management in alignment with the global audit plan for internal, external and supplier audits as well as participate in audits.
• You will advise countries in the AM region on the implementation of quality topics in our directives addressed to the country service organizations.

Your Expertise:

• Master's Degree or equivalent experience in engineering, scientific or biomedical discipline with at least 7 years of experience as Quality Manager in the medical device environment
• Knowledge of Quality and Process Management requirements relevant for Siemens Healthineers worldwide medical device business (e.g. ISO 13485, FDA 21 CFR 820 QSR, EU MDR)
• 3+ years of auditing experience supporting qualification (according to ISO 19011)
• 3+ years leading global quality or a regulatory team
• Showing a high flexibility by self-prioritization of projects and tasks under changing job requirements
• Strong intercultural sensitivity and collaboration

Who we are:

We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.




How we work:

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Check our Careers Site at https://jobs.siemens-healthineers.com/careers

As an equal opportunity employer, we welcome applications from individuals with disabilities.

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Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated.

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Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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