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Deputy Program Manager
Hybrid, Vienna VA
US Citizen - Public Trust
@Orchard LLC is supporting a growing Federal Contractor with a need for a BPA Deputy Program Director to lead the management and delivery of a multimillion-dollar program management support services BPA within the federal civilian space.
The Deputy Program Director is responsible for meeting all solution, schedule, and cost requirements, including the SLAs for service delivery for program management and task areas. Additionally, the Deputy Program Director would have responsibility for growing the agency account through and beyond the existing BPA by identifying and capturing new contract opportunities.
In this role, the Deputy Program Director will oversee a few teams and consultants who provide support across a variety of call orders. As the primary point of contact for all client-related matters, the Deputy Program Director will manage resources and financials, be responsible for the quality of the client deliverables, coordinate, lead, and support meetings to advance project milestones and maintain schedules, and report status, risks, and issues to the client and internally to the company. This individual is also responsible for managing and providing internal reporting on project financials, organic growth/business development, forecasting resource needs, and monitoring staff performance.
Role Responsibilities:
Client Relationship Management
- Primary client relationship manager for the BPA and associated stakeholders (e.g., client, COR, contracting officer, etc.).
- Responsible for expanding relationships into new offices within the client organization.
- Serve as the single point of contact for the management and oversight of each call order.
- Initially develop and maintain task order Program Management Plans (PMPs) that provide the point of contact, team roster, purpose, place and period of performance, projects and project details, management approach, management controls, other organizational resources, deliverables, and deliverable dates.
- As the BPA grows, work with Project Leaders to develop and maintain PMPs. Develop plans for the issuance of future call orders including financial projections, resource planning, and scope planning.
- Lead the scheduling, planning, document development, and execution of a kick-off meeting at the start of each call in order to discuss staffing, scope of work, deliverables, billing, etc.
- Work with Project Leaders to provide required contract deliverables following the completion of the kick-off meeting.
- Submit recommendations for implementing best practices, innovative technologies, and process changes.
- Ensure that the services and deliverables required are provided in accordance with each task order.
- Participate in, or facilitate, technical meetings, conference calls, and workgroups with BPA and program staff and stakeholders.
- Provide the necessary, centralized administration, documentation, and other related functions, requirements gathering, and development tasks.
- Provide separate monthly status and invoice reports for task orders that include information on progress, cost, schedule, quality assurance, and configuration management.
- Prepare and submit documents such as charters, project process agreements, project management plans, work breakdown structures, requirements specifications, test plans, architectural and software development plans, risk management plans, benchmarking analysis, alternatives analysis, and market studies.
- Manage, maintain, and grow customer relationships to encourage BPA usage within offices capable of using the BPA.
- Work with all parts of the organization (e.g., finance, growth, security, contracts, HR, etc.) to ensure the successful execution of the BPA and associated call orders.
- Support BPA COR with contract-related tasks, as needed.
- Work directly with clients and stakeholders to gather requirements for new call order opportunities.
- Transform requirements into white papers suitable for submission to clients.
- Lead capture management activities and call order responses coming out of BPAs and position Savan Group to increase overall win likelihood.
- Responsible for opportunity identification within the client ecosystem and adjacent environments, including greenfield and whitespace areas within the agency account.
- Responsible for the regular cadence of business development strategy discussions and whitepaper development.
- Responsible for coordinating with firm SMEs and other team members to conduct capture and proposal response and during delivery to increase client satisfaction.
- Responsible for developing a pipeline for accounts, including existing and adjacent client environments.
- Prepare and deliver project plan and status update presentations for leadership, project teams, and other specified staff.
- Provide program governance services through the development and implementation of standard operating procedures (SOPs) that contribute to continuous process improvement.
- B.S. in an IT-related or information management field and 15 years of experience, with at least 10 years of program or project management experience in a multi-vendor environment.
- 5 years of experience with all types of government contracts (FFP, T&M, Cost Plus) and quality management systems, specifically experience in large, complex IDIQ, BPA, and Call Order-based contracts.
- Relevant background and experience with improving organizational operations by leveraging technology, information management, information science, or IT-related strategy, and governance.
- Strong consulting skills, including written and verbal communication skills.
- Experience managing projects, milestones, and deliverables.
- Strong customer relationship management skills.
- Ability and desire to develop and mentor staff of varying levels.
- Experience managing projects at the Department of Transportation is preferred.
- Experience managing a fast-paced and dynamic client environment.
- A desire to continue down a career path that includes leading larger teams and more technical projects, as well as identifying and driving business development opportunities.
- Strong knowledge of procurement and federal contracting processes, including management and reporting.
- Experience in managing a strategic program while also supporting business development-related activities. Scrum Master, Agile certification. PMP certification.
- A graduate degree in business or an IT-related field would be beneficial.
This job has expired.
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