Customer Service Supervisor
Roth Staffing Companies

Are you a detail-oriented leader with a passion for customer satisfaction? Our client in Nashua, NH is looking for a Customer Service Supervisor to join their team. In this role, you will be responsible for assisting with cross-functional department operations including, presenting key information to internal and external stakeholders, and drive team development to ensure exceptional service delivery.

What You'll Do:

• Collaborate with various departments to streamline operations and elevate customer satisfaction levels
• Compile and present reports, trends, and insights to both internal teams and external clients
• Provide oversight to customer service operations, ensuring seamless service delivery and fostering team growth and development

What You'll Need:

• 3+ years of experience in customer service, with a proven track record in management roles
• Proficiency in Microsoft Office suite and ERP software systems
• Strong attention to detail, communication, and time management skills
• Bachelor's degree or equivalent practical experience required

Additional Information:

• Salary: $70,000 - $80,000
• Direct Hire position with comprehensive benefits package
• Location: Nashua, NH (100% onsite)

Qualified candidates will be contacted within 24-48 hours requesting an interview!

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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