Area of Accountability:
Responsible for data entry and clericalsupport to the Customer Service team including QAD navigation and dataintegrity.
Major Responsibilities:
Generaldataentry and provide clerical support of work processing and spreadsheets forcustomer service staff
Filescorrespondence and other records
Actsas backup to switchboard
Compliesstatistical reports
Providescustomers with Proof of Deliveries
Completeresearch for customer disputes
Process specific open order reports.
ProcessTruck Down orders
Redateorders due to customer logistic issues
ProcessRMA's and all the research prior to
Discreteorder entry for all manual orders
Qualifications:
High School diploma required
Secondary education preferred
1 years administrative experience required
PC skills (MS office, PowerPoint, Excel) required
MRP experience preferred
Hendrickson is an Equal Opportunity Employer
Additional Information
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