Chief Administrative Officer and Chief of Staff
Memorial Healthcare System

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary:

The Chief Administrative Officer/Chief of Staff (CoS) serves as a key advisor and partner to the President and CEO of the healthcare system. This executive role is responsible for facilitating effective decision-making processes, coordinating executive outreach, and ensuring timely communication between the President and CEO's office and other key constituents within and outside the healthcare system. The CoS plays a key role in strategic planning, administrative oversight at a senior level for key system initiatives, project management, and operational and clinical efficiency, working across various levels of the organization to promote excellence in healthcare delivery.

Responsibilities:

Collaborates with the CEO and other executive leaders to develop and implement strategic plans that support the health system's mission, vision, and goals. Monitors progress and adjusts objectives and tactics as necessary.Communicates on behalf of the President and CEO. Interfaces daily with the entire Executive Team, facilitating the flow of information and ensuring alignment with organizational priorities.Fosters strong relationships with internal stakeholders, including hospital staff and physicians to enhance collaboration and support for healthcare initiatives. Serves as a key liaison between the health system and external stakeholders, including government agencies, community organizations, and other healthcare entities.Provides data analysis and metrics regarding productivity and organizational performance to the President and CEO and Executive Team. Suggests strategic initiatives to improve operations, financial performance, and goal attainment.Streamlines operations and enhances organizational effectiveness by overseeing critical projects, ensuring that initiatives are executed within timelines and budgets, and aligning with the healthcare system's strategic goals.Mentors and guides staff members, fostering a culture of excellence, accountability, and continuous improvement within the healthcare system.Champions the adoption of new technologies and processes to improve efficiency, reduce costs, and enhance service delivery within the health system.Partners with the President and CEO to prioritize tasks to maximize limited time. Represents the President and CEO to facilitate meetings, assess projects, and reports back.Identifies challenges and barriers to organizational effectiveness, proposing innovative solutions and overseeing their implementation to enhance service delivery, patient care, and efficiency.Identifies issues, provides workable solutions, and communicates pertinent details to key stakeholders.

Competencies:

Education and Certification Requirements:

Masters: Healthcare Administration (Required)

Additional Job Information:

Complexity of Work: Deep understanding of the healthcare industry, including operational, financial, best practices, and regulatory environments. Exceptional analytical, organizational, and decision-making skills. Strong communication and interpersonal skills, with the ability to engage and inspire a diverse workforce. Demonstrated ability to manage complex projects and initiatives, with a focus on improving healthcare outcomes Required Work Experience: Minimum of ten (10) years' experience in healthcare management, with a proven track record of leadership and strategic planning. Operational leadership and management experience at the executive level. Other Information: Additional Education Info: Master's degree in Healthcare Administration, Business Administration, or related field. Medical or Clinical degree a plus.

Working Conditions and Physical Requirements:

• Bending and Stooping = 0%
• Climbing = 0%
• Keyboard Entry = 60%
• Kneeling = 0%
• Lifting/Carrying Patients 35 Pounds or Greater = 0%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 0%
• Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 0%
• Lifting or Carrying > 75 lbs Non-Patient = 0%
• Pushing or Pulling 0 - 25 lbs Non-Patient = 0%
• Pushing or Pulling 26 - 75 lbs Non-Patient = 0%
• Pushing or Pulling > 75 lbs Non-Patient = 0%
• Reaching = 0%
• Repetitive Movement Foot/Leg = 0%
• Repetitive Movement Hand/Arm = 0%
• Running = 0%
• Sitting = 60%
• Squatting = 0%
• Standing = 60%
• Walking = 60%
• Audible Speech = 60%
• Hearing Acuity = 60%
• Smelling Acuity = 0%
• Taste Discrimination = 0%
• Depth Perception = 60%
• Distinguish Color = 60%
• Seeing - Far = 60%
• Seeing - Near = 60%
• Bio hazardous Waste = 0%
• Biological Hazards - Respiratory = 0%
• Biological Hazards - Skin or Ingestion = 0%
• Blood and/or Bodily Fluids = 0%
• Communicable Diseases and/or Pathogens = 0%
• Asbestos = 0%
• Cytotoxic Chemicals = 0%
• Dust = 0%
• Gas/Vapors/Fumes = 0%
• Hazardous Chemicals = 0%
• Hazardous Medication = 0%
• Latex = 0%
• Computer Monitor = 60%
• Domestic Animals = 0%
• Extreme Heat/Cold = 0%
• Fire Risk = 0%
• Hazardous Noise = 0%
• Heating Devices = 0%
• Hypoxia = 0%
• Laser/High Intensity Lights = 0%
• Magnetic Fields = 0%
• Moving Mechanical Parts = 0%
• Needles/Sharp Objects = 0%
• Potential Electric Shock = 0%
• Potential for Physical Assault = 0%
• Radiation = 0%
• Sudden Decompression During Flights = 0%
• Unprotected Heights = 0%
• Wet or Slippery Surfaces = 0%

Shift:

Primarily for office workers - not eligible for shift differential

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran's Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email TalentAcquisitionCenter@mhs.net

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