This job has expired.
Location: REMOTE
Salary: $40.00 USD Hourly - $45.00 USD Hourly
Description: Our client is currently seeking a Chat Bot Analyst - Remote
Must have:
- Hands on experience in the development, training and tuning of Natural Language Understanding (NLU) models
- Experience with analyzing the performance of automated self-service platforms based on statistical analysis and bulk session analysis to identify improvement opportunities
- Experience with producing performance reports to track KPIs
- Experience with productivity suites: Microsoft, Google, etc.
- Demonstrated experience in articulating, negotiating, and refining analysis and solutions with partners
- Experience in a customer service or a contact center environment
- Comfort operating in global environments across cultures, locations, and time zones
Preferred:
- Hands-on experience with Kore.ai BotBuilder, Google Dialogflow CX, or some other conversational AI creation environment
- Strong abilities in sketching, mocking up, and evaluating interaction designs
- Experience with Generative AI and Large Language Models
- Desire to learn and grow conversation design skills
Contact: msharma03@judge.com
This job and many more are available through The Judge Group. Find us on the web at www.judge.com
This job has expired.
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