Chat Bot Analyst
The Judge Group Inc.

Atlanta, Georgia

This job has expired.


Location: REMOTE
Salary: $40.00 USD Hourly - $45.00 USD Hourly
Description: Our client is currently seeking a Chat Bot Analyst - Remote


Must have:

  • Hands on experience in the development, training and tuning of Natural Language Understanding (NLU) models
  • Experience with analyzing the performance of automated self-service platforms based on statistical analysis and bulk session analysis to identify improvement opportunities
  • Experience with producing performance reports to track KPIs
  • Experience with productivity suites: Microsoft, Google, etc.
  • Demonstrated experience in articulating, negotiating, and refining analysis and solutions with partners
  • Experience in a customer service or a contact center environment
  • Comfort operating in global environments across cultures, locations, and time zones

Preferred:
  • Hands-on experience with Kore.ai BotBuilder, Google Dialogflow CX, or some other conversational AI creation environment
  • Strong abilities in sketching, mocking up, and evaluating interaction designs
  • Experience with Generative AI and Large Language Models
  • Desire to learn and grow conversation design skills

Contact: msharma03@judge.com

This job and many more are available through The Judge Group. Find us on the web at www.judge.com


This job has expired.

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