Care Coordination Assistant
Wellstar Health Systems

Overview

The Care Coordination Assistant is a proactive member of an interdisciplinary team of licensed and unlicensed care givers who ensure that patients, families and significant others receive individualized high quality, safe patient care. It is expected that all RN Clinical Nurses - are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association.

• Schedule:Full Time
• Shift: Day Shift
• Level: 6+ years of experience
  

Success Profile
Find out what it takes to succeed as a Care Coordination Assistant:

• Collaborative
• Time Efficient
• Organized
• Critical Thinker
• Attention to Detail
• Compassionate

Benefits that Reflect Your Contributions

• Your Pay
  A compensation program designed for fair and equitable pay.
  
• Your Future
  Secure your future with plans that also include an employer match. Plans and guidance for the future.
  
• Your Wellness
  Traditional healthcare benefits combined with progressive wellness programs to help you be your best self!.
  
• Your Joy
  Special and unique benefits and programs ensuring a balanced life and a workplace culture built on trust.
  

Job Details

Facility: Kennestone Hospital
Job Summary: The Care Coordination Assistant supports the UM Nurse, Social Workers and Complex Care RN with non-licensee type task and functions within the department to ensure patient throughput remains timely. Is responsible for selected functions related to Advance Directives, Utilization Review and Disposition Planning. The Care Coordination Assistant's responsibility is to support the Care Coordinators and patients requesting assistance with advance directives, DME, Medication pick up, delivery of MOON (Medicare Outpatient Observation Notification), transition of care items, delivery of IMFM (Important Message from Medicare), and other duties as assigned by supervisor. Is responsible for communication with the patient/family and entire care team on a timely basis. Core Responsibilities and Essential Functions: - ASSESSMENT a. Monitors for compliance of Medicare/Medicaid regulations b. Communicates with appropriate Care Coordinator for UR denials received. Track and tend data for PI c. Allows for any cultural or religious beliefs in providing service and continuity of care. 20% - Disposition Planning a. Supports the SW and UM nurse, Complex Care RN with assigned functions to prevent barriers for timely disposition gathers information and coordinates with care coordinator. b. Provides resource information in a timely and efficient manner. c. Collaborates with other members of the health care team to lend support. d. Provides education to patient/family in understanding, letters being delivered and any follow up e. Understands eligibility processes and criteria for both private and public local, state and federal resources. f. Responds to referrals from hospital staff, physician offices, community and family to provide resource information and education. g. Coordinates financial needs assessment for patients in need of assistance for follow-up care throughout the continuum. h. Provides follow-up for patients needing post-discharge assistance. i. Allows for any cultural or religious beliefs in providing service and continuity of care. j. Ensures timely delivery of DME and transportation services by ensuring follow up 50% - Documentation a. Communicate barriers for timely disposition based on needed resources for safe transitions b. Obtains all the appropriate signatures from patients on MOON and IMFM letters c. Support updates in PI tracking tools, White boards, avoidable day modules, etc. 20% - Professional Development and Initiative a. Completes all initial and ongoing professional competency assessment, required mandatory education, population specific education. 10% Required Minimum Education: High school diploma Required or LPN with graduation from an accredited school. Required Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated.

Additional License(s) and Certification(s): If LPN, valid licensure in state of Georgia Upon Hire Required Required Minimum Experience: Minimum 3 years work experience working with customers/clients and strong clerical background. Required and Strong computer skills and Microsoft office products. Required Required Minimum Skills: Professional organizational, Excel verbal and written communication skills a must. Ability to interact appropriately with patients from various backgrounds. Must be able to build and sustain trust with the physician and the care team.

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Mission, Vision & Values
At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients' and team members' expectations, while transforming healthcare delivery.

Our Mission
To enhance the health and well-being of every person we serve.

Our Vision
Deliver worldclass health care to every person, every time.

Our Values

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  We serve with compassion
  
  
• 
  We pursue excellence
  
  
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  We honor every voice
  
  

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