Assistant Mgr, Pharmacy
Accolade

About Accolade
Accolade (Nasdaq: ACCD) provides millions of people and their families with an exceptional healthcare experience that is personal, data driven and value based to help every person live their healthiest life. Accolade solutions combine virtual primary care, mental health support and expert medical opinion services with intelligent technology and best-in-class care navigation. Accolade's Personalized Healthcare approach puts humanity back in healthcare by building relationships that connect people and their families to the right care at the right time to improve outcomes, lower costs and deliver consumer satisfaction. Accolade consistently receives consumer satisfaction ratings over 90%. For more information, visit accolade.com.

Role Overview

As Assistant Manager, Pharmacy you will be leading, supporting, and coaching a team of technicians

that are providing pharmacy expertise to other Accolade teams engaging with members on their healthcare journey. You will develop and grow your team, help them meet their performance objectives, and complete other duties as assigned. The Assistant Manager, Pharmacy is a hands-on leader with a passion for service excellence and possess a blend of skills:

• Talent recognition and development
• Client/service orientation
• Operational process execution
• Excellent communication, leadership and inter-personal skills
• Highly developed critical thinking and problem solving
• Commitment to ongoing learning

A day in the life...

• Direct supervisory responsibility for team of Pharmacy Technicians on a growing team.
• Understand Pharmacy Technician roles and hold team members accountable for process execution.
• Develop ways to shape member's pharmaceutical care for better outcomes.
• Train team members and onboard new hires to develop a high functioning technician team.
• Identifies and implements best practices that meet quality/process improvement standards
• Consistently assesses, recommends, and participates in quality and process improvement initiatives within the team to ensure continuous improvement.
• Assists with development of pharmacy policies and procedures as well as business and operations plans.
• Work with pharmacy leadership to execute special projects to refine team performance.
• Participate in other clinical pharmacy asks as required.
• Perform all functions of a staff pharmacist as needed.

What we are looking for...

• Licensed pharmacist in good standing.
• Minimum of 3 years of experience in PBM or retail pharmacy setting, or completion of a residency.
• Demonstrate competency of Pharmacist (L1), Clinical Pharmacy Care Team or equivalent.
• Strong knowledge of health care industry business operations.
• Demonstrated drug information database research and evaluation experience.
• Comfortable with various computer programs at the user level.
• Able to communicate to varied audiences in a professional manner.
• Demonstrated experience communicating complex pharmacy/prescription related information in "plain English".
• Ability to build consensus and to work through others in achieving desired results and objectives.
• Team player capable of working effectively with internal and external partners.
• Ability to thrive in a dynamic and evolving atmosphere and eagerness to participate in the progression of the field of pharmacy.
• Specialty certifications are preferred but not required.

We strongly encourage you to be vaccinated against COVID-19.

What is important to us...

Creating an enduring company that is hyper-focused on our culture and making a meaningful impact in the lives of our employees, members and customers. The secret to our success is:

We find joy and purpose in serving others
Making a difference in our members' and customers' lives is what we do. Even when it's hard, we do the right thing for the right reasons.

We are strong individually and together, we're powerful
Trusting in our colleagues and embracing their different backgrounds and experiences enable us to solve tough problems in creative ways, having fun along the way.

We roll up our sleeves and get stuff done
Results motivate us. And we aren't afraid of the hard work or tough decisions needed to get us there.

We're boldly and relentlessly reinventing healthcare
We're curious and act big -- not afraid to knock down barriers or take calculated risks to change the world, one person at a time.

Accolade is an Equal Opportunity and Affirmative Action Employer committed to advancing an inclusive environment for all qualified applicants and employees. We provide employment opportunities, without regard, to any legally protected status in accordance with applicable laws in the US. We are committed to help ensure you have a comfortable and positive interview experience.

Accolade, Inc., PlushCare, Inc., and Accolade 2ndMD LLC will never ask you to pay to get a job. Anyone who does this is a scammer. Further, we will never send you a check and ask you to send on part of the money or buy gift cards with it. These are also scams. If you see or lose money to a job scam, report it to the Federal Trade Commission at ReportFraud.ftc.gov. You can also report it to your state attorney general.

To review our policy around data use, visit our Accolade Privacy Policy Page. All your information will be kept confidential according to EEO guidelines.

Accolade

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