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Position Summary...
What you'll do...
Walmart Commerce Technologies is a new start up within Walmart Global Tech commercializing internally developed technologies and offering it to external companies. The Staff Technology Operations Manager - Technology commercialization will be responsible for driving end to end on time delivery of commercialized products for clients. The candidate will overlook the project schedule, liaise with engineering, product, business teams to determine timelines as well as identify risks/dependencies and accordingly suggest remedial actions.
Success in this role requires high comfort with ambiguity, entrepreneurial mentality and passion for new technologies. The Staff Technology Operations Manager will work with several cross-functional teams (product, engineering, marketing, etc.) for roll out
Financial Management: Requires knowledge of: Financial Management tools and processes; Budgeting and internal and external program Communication tools and processes To create, manage, monitor Program budget. Provide estimation/ budgeting inputs to Business cases, Annual Operating Plan AOPs/Long Range Plan -LRPs. Monitor delivery schedules and cost expenditure for the program. Project the ROI of future programs.
Program Estimation: Requires knowledge of: Program Estimation tools and techniques ; Risk Assessment and Mitigation tools and techniques. To assess and identify the resources required for successful completion of the project of small to medium complexity. Identify potential risks for successful completion of the project.
Program Monitoring and Control: Requires knowledge of: Program Monitoring and Control tools and processes; Internal and External program Reporting and logging tools and processes To monitor and evaluate the progress of the projects against approved milestones and timelines. Lead cross functional and/or pillar coordination meetings to review schedule progress, health, issues/risks, and key dependencies of the projects. Take appropriate measures when required to bring program health on track in case of adversity.
Business Operations: Requires knowledge of: Organization KPIs; Assessment techniques. To cater to key stakeholders and their priorities. Participate in business task to get things done in own unit or area. Communicate key considerations for business decision making process. Comment on the organizations business model and financial goals. Cite examples of types of information needed to make sound business decisions.
Program Definition: Requires knowledge of: Program Management techniques, tools and frameworks; Benefits analysis; Program Planning tools and techniques. To understand business requirements and priorities to define an integrated plan for implementation of largescale organizational program (10+ vertical tracks). Define the charter, statement of work, module owners and performance measurement baselines for all modules within the program. Apply understanding of operational and financial factors that drive organizational success and the interdependencies between business functions to recommend solutions that work across business units/functions.
Influencing and Building Stakeholder Consensus: Requires knowledge of: Verbal/Non-verbal behaviors; Application and allocation of Business Communication styles/techniques in ambiguous and challenging situations ; Communication channels/mediums; Interpersonal skills and universal relationship building with ability to connect seemingly unconnected parties; Influencing styles. To communicate articulately and concisely in stakeholder meetings involving multiple teams. Convey complex information and address ambiguity for robust technology development. Build productive, collaborative relationships with stakeholders. Influence team and stakeholders to take meaningful action with sound recommendations. Independently prepare clear, concise, logically structured and meaningful reports/material based on facts. Seek and provide constructive feedback, anticipate needs/questions, respond appropriately.
Technology Landscape Awareness: Requires knowledge of: Understanding of technology strategy and its linkages to domain; Basic understanding of existing and upcoming systems, technologies and trends; Product technical information; Basic understanding of domain specific market standards; Basic understanding of methodologies and tools, processes, checkpoints. To develop, evaluate and implement proposed scenarios for projects and initiatives. Provide Tech. insights to influence stakeholder decision making. Translate business unit/domain requirements into strategies, initiatives, and projects and aligns them to business strategy and objectives, and drives the execution of deliverables. Demonstrate practical knowledge of multiple business units/organizations. Build and articulate the business case and return on investment and delivers work that has demonstrable value. Challenge technology assumptions on topics related to one's domain of expertise. Develop new organization-wide processes and ways of working related to one's domain of expertise. Teach and guide others on best practices.
Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning.
Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and ensuring diversity awareness.
Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy.
Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost-effectiveness; and participating in and supporting community outreach events.
Live our Values - Culture Champion - Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart's commitment to communities, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.
Live our Values - Servant Leadership - Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.
Embrace Change - Curiosity & Courage - Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Embrace Change - Digital Transformation & Change - Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.
Deliver for the Customer - Customer Focus - Delivers expected business results while putting the customer first and consistently applying an omni merchant mindset and the EDLP and EDLC business models to all plans.
Deliver for the Customer - Strategic Thinking - Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team's strategy.
Focus on our Associates - Diversity, Equity & Inclusion - Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs.
Focus on our Associates - Collaboration & Influence - Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.
Focus on our Associates - Talent Management - Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others' contributions and accomplishments.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area.Option 2: 6 years' experience in project management, program management, program operations, or related area.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area.
Primary Location...
221 RIVER ST, HOBOKEN, NJ 07030, United States of America
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