Training & Communications Consultant
SteamPunk

Overview

Design. Disrupt. Repeat.

Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is looking for an experienced Training and Communications Consultant with an appetite for taking on new challenges.

Who We Are

Steampunk is the explosive collision of human-centered design and traditional government contracting. An employee-owned company with a startup mindset and time-tested approaches tailored for the federal government, we're passionate about creating solutions that are impactful, practical, scalable, and most importantly, that meet our clients' ever-changing needs.

At Steampunk, we believe in disrupting the status quo and setting the pace in the ecosystem of government contractors, while repurposing tried-and-true methodologies. We believe in empowering our people to find creative solutions to intractable problems. We believe the best environment in which to grow and thrive is outside our comfort zone.

While good design makes for a good product, we believe human-centered design makes for an excellent one.

We also believe effective teams are powered by diverse perspectives, backgrounds, and experiences. To that end, Steampunk is an equal opportunity employer committed to promoting diversity of race, gender, sexual orientation, religion, ethnicity, national origin, disability status, and protected veteran status, amongst our ranks. Additionally, we participate in the E-Verify program.

Why Steampunk?

Our people are the very core of what we do; their expertise and hunger for new and exciting challenges fuel our relentless pursuit of mission success. As part of our team of "Punks," you'll test the status quo, explore new boundaries, and set the bar high for how government clients expect to engage with contractors.

Because we value our employees' work/life balance (and believe those who work hard deserve to play hard), we offer a very competitive benefits package, including telework/flex scheduling, health/dental with orthodontics/vision insurance upon hire, paid time off with a sell-back benefit and carryover option, 11 Federal Holidays, 100% paid military leave, 100% 401(k) plan match upon hire, professional development/education reimbursement, all flexible spending accounts, and more

Contributions

As a Steampunk Training and Communications Consultant, you will be responsible for developing and implementing the training and communications plan for a critical transportation security application. You will work as part of a cross functional team to engage with end users to design an effective approach to ensure adoption of the system and train up to 4500 users on the system through both in person and virtual sessions.

• Support the training development, delivery and user adoption of a critical transportation security system.
• Lead efforts to develop interactive and engaging training materials (training videos, user guides, gamified learning) for a web application.
• Analyze business processes and work with functional and development teams to transition requirements into training materials for users.
• Deliver training sessions for clients-- both in person (eventually) and virtually.
• Develop user guides and release notes.
• Develop multi channel communications to enable training and communication of system implementation.
• Develop marketing materials and brochures to advertise the system.
• Develop whitepapers and articles based on system collected data.
• Coordinate, edit, and assist in publishing of website content including news, articles, announcements, web sections, best practices, lessons learned, exercise data and other system data.
• Create and design user interface (UI) mockups, reports, graphs, images, and navigation to address bugs and enhancements.
• Coordinate as part of a cross functional team the schedule and engagement of the end user.

Qualifications

• Bachelor or 5+ Years of experience
• 2+ years experience in large scale IT training efforts
• 2+ years experience in areas of change management and communications
• 1 year of experience leading teams (preferably training teams)
• Excellent verbal and written communication skills
• Familiarity with design thinking
• Powerpoint experience

Preferred Skills:

• Experience working on a cross functional application development implementation team

About steampunk

Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company, we focus on investing in our employees to enable them to do the greatest work of their careers - and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.

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