Technical Program Manager III
The Judge Group Inc.

Mountain View, California

This job has expired.


Location: Mountain View, CA
Description: Our client is currently seeking a Technical Program Manager III
Description:

-SMEs for Messages and Dialer and backfill/extension for Biz Comms

- The role will be technical as the person is expected to work with Engineering teams to understand and implement product debugging techniques and tools

- 3-month goals for Messages and Dialer Engops temp (TBD)

- Ensure basic, intermediate and advanced technical trainings is in place

- Create process for new feature trainings and bug learnings for IN team

- Own processes that need FTE intervention (eg: accesses, partner domain, etc.)

- Get proactive feedback from Eng triage teams on Engops triage, set up a technical quality score

- Implement 2 or more process improvements to triage through automation or optimization conceptualize, design and implement a program which will help in building an ecosystem for Google and application developers. Work with developers and partner companies in the local markets to develop and launch robust, useful web and mobile applications. Collaborate closely with key application developers and communities to make the program successful

This job will have the following responsibilities:

- Provide programmatic leadership for a product by working with all internal and external stakeholders to drive scaling efficiencies in the operation

- Keeping the team updated and prepared to support issues/bugs, new products and features

- Scale the program to be able to provide excellent product support experiences to global partners, cross functional leads (esp Eng, gUP and PE/TSC) of the C&C team

- Drive E2E program management for a series of efforts across the product:

- Build product expertise for the team working with Engineering to understand and drive issue triage and resolution and scale the team to do this (through trainings, playbooks, tools, documentation etc.)

- Work across functions, teams, and product areas to manage dependencies.

- Ensure no critical product issues are missed and are acted on promptly
Qualifications & Requirements:

Mandatory:

- BE/BTech degree or equivalent experience in Computer science with a strong academic record (MBA a plus). Experience of managing large-scale and dynamic technical programs. Ability to interact with diverse technical and non-technical groups, spanning all organizational levels. Good knowledge of web/AJAX development technology landscape. Ability to leverage technology to solve real life problems.

- 5 + Years Experience Android Development: Mobile application development in Android

- QA or development skills on Android/ Mobile apps

- Writing technical debugging and troubleshooting information

- SQL or scripting experience

Desired:

- Bachelor's Degree Customer Success: 3+ years of Customer Success experience supporting an enterprise platform Consulting: Outstanding business consulting skills (forging relationships with senior-level stakeholders; understanding business goals, strategic plans, metrics and challenges; collaborating on solutions) Communication: Have a high level of oral and written communication skills in order to communicate effectively with senior managers, colleagues and other stakeholders Web Apps development: Application development esp communication related applications Stakeholder management: Ability to negotiate outcomes and results

Contact: skauveri@judge.com

This job and many more are available through The Judge Group. Find us on the web at www.judge.com


This job has expired.
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