Senior Vice President, Clinical Services, Brigham Health
Brigham & Women's Hospital(BWH)

Boston, Massachusetts


At the Brigham, we place great value on being a diverse and inclusive community. Brigham Health and the Department of Administration are dedicated to diversity, equity and inclusion as we aim to reflect the diversity of the patients in our local community. We have a dedicated focus on equity. Thus, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum or human diversity: race, gender, sexual orientation, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.

GENERAL SUMMARY/ OVERVIEW STATEMENT:

Reporting to the Brigham Health Executive Vice President and Chief Operating Officer (EVP/COO), the Senior Vice President, Clinical Services (SVP) serves as the senior executive for two major areas of responsibility at Brigham and Women's Hospital (BWH):

Executive Partnership with Academic Departments: The SVP serves as the primary hospital executive partner to the BWH Department Chairs in their leadership of, and pursuit of excellence in, the quadripartite mission of clinical care, biomedical research, education, and community service within their respective departments. Specifically, the SVP partners with the following academic departments:

  • Department of Anesthesiology, Perioperative, and Pain Medicine
  • Department of Orthopaedic Surgery
The SVP collaborates directly and continuously with two Department Chairs. The SVP jointly supervises-with the Department Chairs-the two Executive Directors/Department Administrators who manage the day-to-day clinical, research, and education program operations within their respective academic departments. The SVP is responsible for the funding and indirect management of hospital FTEs who are deployed within those academic departments.

Executive Leadership of BWH Clinical Operations: The SVP serves as the executive directly responsible for all aspects of the clinical, administrative, and financial operations of the complementary BWH clinical enterprises.

Specifically, the SVP will serve as the executive overseeing all surgical, procedural and peri-operative/peri-procedural assets and services across Brigham Health, including 63 operating rooms, 5 cardiac catherization labs, 5 electrophysiology labs, 18 endoscopy suites, and 14 interventional radiology/nephrology suites, in addition to a wide range of clinical, business, and support services. The SVP will also be expected to assume executive operational responsibility for all future surgical, procedural, and peri-operative/peri-procedural assets, facilities and functions as Brigham Health evolves and grows into new locations and related functions.

To enable this work, the SVP will rely on management systems and operational delegation. For management systems, the SVP will lead or co-lead three critical groups: Perioperative Leadership Group, Cardiovascular/Interventional Radiology Leadership Group, and Endoscopy Leadership Group. To enable operational oversight and management of these areas, the SVP will have a reporting physician executive who serves as the operational leader for those surgical, procedural and peri-operative/peri-procedural assets and services. A critical factor in the success of this role will be a close partnership with peer Clinical Services SVPs, particularly the role whose departmental responsibility includes Surgery, Medicine, and Nuerosurgery, among others, given the overlapping nature of departmental activities and the associated clinical operations.

In addition, the SVP is responsible-directly, or in partnership with BWH senior leader colleagues, the Department Chairs, and/or other BWH clinical leaders-for a number of ongoing, broad organizational requirements, including:
  • Ensuring that competent, efficient, and coordinated patient care is uniformly provided to patients in ambulatory, inpatient and community settings;
  • Ensuring that all educational programs meet institutional and outside regulatory requirements;
  • Ensuring that all research initiatives are appropriately supported;
  • Directing and developing the organization of services and programs within the scope of responsibility of the SVP;
  • Managing all operating and capital budgets for the hospital within the purview of the SVP;
  • Leading the management team within the SVP's enterprises toward attainment of identified short- and long-term goals and objectives;
  • Executing strategies and plans designed to achieve the institution's strategic objectives; and
  • Collaborating with other institutional leaders to meet Brigham Health strategic goals and objectives.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Leadership & Strategy
  • Responsible for assisting the EVP/COO with the growth and development of the hospital's and physician organization's integrated health care system.
  • Consults with and advises EVP/COO regarding issues relating to surgical and procedural services, and hospital services in general. Recommends changes in policies and programs, as necessary, to carry out the objectives of the hospital more effectively and carries forward the implementation and application of approved policies and programs.
  • Represents Brigham Health and BWH, in collaboration with senior leadership colleagues, the Department Chairs, and/or their clinical leaders, to Mass General Brigham in issues regarding system integration and other system-wide initiatives.
  • Implements effective communication programs that keep senior management and staff advised on matters affecting the interests Brigham and Health and BWH.
  • Initiates and facilitates broad-based continuous improvement activities in collaboration with Department Chair and/or their clinical leaders. In a rapidly changing health care environment, particular attention is paid as to how to best do business from the perspectives of delivering uncompromising health-care, efficiently utilizing human resources and effecting cost-savings.
  • Participates as a member of the BWH operations management group and various committees in order to provide input into the development of the hospital-wide strategic planning process, goals, plans, objectives operating policies and cost reduction initiatives.
  • Develops and maintains effective working relationships with hospital and physician organization executives. Works with the Department Chairs, physician organization senior management, hospital senior management, and Mass General Brigham senior management to coordinate services across all entities and throughout the system.
  • Develops and implements plans and programs designed to improve the community's awareness and use of hospital services and improve the health of the population within the areas served by the hospital.
Operations
  • In conjunction with the surgical Department Chairs, nursing leadership, and other surgical, clinical, and administrative leaders, directs the activities of the surgical and procedural,areas within BWH detailed above, ensuring that the services function in an efficient, effective, safe, patient-friendly, and responsible manner.
Compliance
  • Ensures assigned functions, including record keeping and reporting, are in compliance with applicable local, state and federal regulations, and accepted rules of accrediting agencies; initiates corrective action as necessary.
  • In conjunction with the Department Chairs, directs continuous evaluation of quality and efficiency of patient care provided by the areas within the purview of the SVP, per above. Meets regularly with physicians, patient care personnel and representatives of ancillary departments to discuss and resolve patient care problems.
Fiscal
  • Works with the Chief Financial Officer, the Department Chairs, and other administrative colleagues, in preparation of operating budgets and capital budgets for areas of responsibility; oversees said budgets throughout the course of the fiscal year and ensures that operating costs remain within the established fiscal parameters.
  • Conducts determination-of-need and cost-benefit studies. Authorizes purchase of major operational and capital equipment within his/her service areas or programs.
  • In conjunction with the Department Chairs, directs, coordinates and oversees preparation of department records, reports and analyses. Reviews and interprets records and reports to ascertain extent to which goals are being attained.
Human Resources
  • Develops subordinate directors, and administrators and ensures that the management team functions in a manner consistent with the hospital's and physician organization's values and culture.
  • Instills, maintains, and enhances in employees the vision, mission and values of Brigham Health. Heightens employee morale, via opened lines of communication, fair and equitable treatment and annual evaluations of all individuals associated with his/her areas.
  • Implements policies and programs designed to attract and retain employees that continually perform at high levels.
  • Defines qualifications, responsibilities and functions of positions; assist subordinate department heads and administrators in establishing staffing requirements.
  • Selects, trains, directs, evaluates the performance of and, when necessary, disciplines and discharges direct report personnel. Assists subordinates with difficult employee relations problems, as necessary.
  • Responsible for ensuring that staff is aware of Brigham Health strategic goals and objectives and how these directly effect the goals and objectives for their respective areas.
Research
  • Supports the efforts of the Department Chairs in directing the professional service and program research activities of the hospital and physician organization.
Education
  • Works with the Department Chairs, the Senior Vice President and Chief Academic Officer, and the Chief Medical Officer and Graduate Medical Education Director in developing and maintaining a quality clinical training program within the hospital. Participates in administrative discussions on issues that potentially have impact on training and educational needs and ensures that the potential impact on these needs are considered as part of the decision-making process.
Performs other duties as appropriate and/or assigned.

Qualifications
QUALIFICATIONS:

Master's degree in business administration, healthcare administration, or public health (or comparable discipline) required.

Ten to fifteen years of directly related, progressively responsible experience required, including at least five years of service at the executive level.

SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:

Work requires the analytical ability necessary to resolve extremely complex problems requiring the application of scientific, mathematical, clinical and management principles, theories and concepts and in-dept experienced-based knowledge. The ability to develop short- and long-range plans and solve complex, multidimensional problems.

A high level of leadership skills necessary to advance and coordinate the achievement of organizational objectives through the efforts of others.

Work requires a high level of interpersonal and communication skills in order to represent the hospital, physician organization and Mass General Brigham in legal proceedings, negotiate with and persuade others on issues and programs that impact a department, manage large diverse groups of employees, or perform other duties requiring a comparable level of communication skills.

Entrepreneurial skills necessary to advance the types of services provided in the departments for which responsible for. Must be visionary in approach to work, to see things conceptually and from a global perspective.

EEO Statement
Brigham and Women's Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, genetic information, military service, or other protected status.



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