Sales Operations Manager

Maitland, Florida

This job has expired.

The Manager - Sales Operations CoE oversees the overall support function of the Reporting CoE. Key areas of focus will be design and delivery of Territory Management best-practices, CRM-based reports and account administration, and providing customer-centric support/responsiveness for ADP's Sales business units. They must understand the unique needs of the BUs and lead their teams to provide the sales organization with relevant and rapid execution of sales support initiatives and CRM-based insights. The individual must also bridge the gap between BU Partners, Automation and Sales Operations by delivering on critical go-to-market deployment initiatives, maintain turnaround expectations and developing the team of CoE Analysts.


  • The position identifies critical synergies and relationships between BU and Sales Operations and presents utilization strategies that can be effectively implemented within the broader CoE organization
  • Leads in planning and structuring resolution for points of escalation and formulate quick effective deliverable of CRM-based Territory and Reporting support back to Sales
  • Manages, coaches and develops a Team Lead along with a group of senior CoE analysts to help develop techniques applicable to designing/developing Report & Territory deployment that span all BUs
  • Bridges the gap between BU expectations, by identifying business needs, sourcing of data, and directing the Reporting CoE projects/scope of work to the right resources for timely deliverables
  • Development of training in the areas of SFDC dashboard creation, sales reporting and delivering improved metrics workbooks each week
  • Provide input into the CoE's current and future talent development and process improvement
  • Performs adhoc sales analysis, manages quick turnaround requests items, and identifies workarounds to ensure continuity in CoE support
  • Manage CoE Requests workflow to CoE Analysts and ensure Just In Time territory assignment and SLAs
  • Improve ways to cleanse and streamline SFDC data to reduce duplicates and erroneous information

Key attributes:

  • Relationship builder and connector, ability to strive in fast-paced evolving work environment
  • Agent of Change and driver of employee culture and engagement
  • Data analysis, project management and soft skills
  • Ability to formulate problem statements and structure analysis to solve them
  • Excellent written and oral communication skills
  • Excellent interpersonal skills
  • Ability to manage multiple initiatives
  • Ability to work effectively in cross-functional and matrix teams
  • Ability to influence leaders through presentations
  • Team and organizational leadership


  • Bachelor's Degree in Business Administration or related field
  • 5-7 years experience in SFDC Analytics, Business reporting, Data Management/Utilization and Business Intelligence
  • Prior experience with CRM platforms and competency in Microsoft Office Suite

This job has expired.

Senior Inclusion Jobs

Gain Access

Add Your Resume

Add your resume to our resume database that can be searched by employers looking to hire!

Job Alerts

Stay up to date with job alerts! Customize your alerts based on a specific area, category and receive weekly updates!

Sign up now to gain access!

More Human Resources and Personnel jobs

Teya Development
Queens, New York
Posted about 23 hours ago
Detroit, Michigan
Posted about 22 hours ago
Cincinnati, Ohio
Posted about 22 hours ago
View Human Resources and Personnel jobs ยป