Program Advisor (Educational Program Administrator)
University of Connecticut

JOB SUMMARY

The School of Business is seeking a full-time Program Advisor (Educational Program Administrator) to work for the MBA programs.  The incumbent will report to the Program Director and will coordinate and manage the day-to-day administrative activities and provide advising and program support to the MBA Programs at the School of Business.  The position will be based in Stamford but may require travel to Storrs or other School of Business campuses including Hartford and Waterbury, as well as other locations in-state and out-of-state. This position will require weekend and evening hours in support of program activities and events.

DUTIES AND RESPONSIBILITIES

Include but are not limited to:

• Proactively managing student enrollments each semester.  Identifying active students who are not enrolled, communicating with them via email to confirm their enrollment status.
• Advising admitted and enrolled students via email, phone, and in-person about program transfer requests, withdrawals, leaves of absences, reinstatements, waivers, graduation requirements, etc.
• Collaborating with the Director to plan and implement program services and activities in accordance with program goals and objectives.
• Participating in generating prospective students (MBA applicants) by attending information sessions and other recruitment events.
• Holding new student meetings with incoming students; advising students regarding plans of study. 
• Processing graduation audits for students and communicating with students regarding all issues pertaining to graduation including applying for graduation, graduation ceremony, and reception information, etc.
• Planning, executing, and evaluating orientation sessions, seminars, international trips, and all other off-site program activities for students as well as maintaining a master calendar of program activities.
• Leading the MBA student ambassador group which includes, but is not limited to, planning student events and assessing overall student program satisfaction.
• Proactively preparing written communications to current and prospective MBA students, faculty, and alumni.
• Serving as a resource to potential and current students, faculty, staff, and others on matters relating to program policies, procedures, and activities.
• Collecting and analyzing student data, faculty and program evaluations, etc., to assess the effectiveness of program content and procedures.
• Supervising, training, and evaluating the work assigned to special payroll and/or student support staff as needed.

MINIMUM QUALIFICATIONS

• Bachelor's degree in a related field.
• Five years of related work experience. One year of experience must be serving as an advanced team member.
• Demonstrated ability to perform and coordinate administrative functions and provide general program support.
• Demonstrated excellent written and verbal communication skills.
• Demonstrated interpersonal skills including proven experience working effectively with students, faculty, staff, prospective students, and external constituents.
• Demonstrated organizational skills and experience working independently and accurately.
• Demonstrated experience taking initiative and exercising sound judgment when making decisions and meeting deadlines.
• Proven experience working well as part of a team.
• Proven experience coordinating, planning, and executing events, information sessions, etc.
• Demonstrated proficiency with Microsoft Office, particularly Word, Excel, and Outlook.
• Dependable transportation and willingness and ability to regularly travel to other UConn campuses and both in-state and out-of-state as needed and work evenings and weekends in support of program activities.

PREFERRED QUALIFICATIONS

• Master's degree in business or a related field.
• Demonstrated experience working in a higher education environment in a university setting.
• Experience using Peoplesoft or another student administration system.
• Experience working with mature students, executives, and other professionals.
• Demonstrated supervisory experience.

APPOINTMENT TERMS

This is a full-time position based in Stamford, CT.

TO APPLY

Please apply online at https://hr.uconn.edu/jobs, Staff Positions, Search #495521 to upload a resume, cover letter, and contact information for three (3) professional references.

Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check. 

This job posting is scheduled to be removed at 11:55 p.m. Eastern time on August 18, 2021. 

All employees are subject to adherence to the State Code of Ethics which may be found at http://www.ct.gov/ethics/site/default.asp.

The University of Connecticut is committed to building and supporting a multicultural and diverse community of students, faculty and staff. The diversity of students, faculty and staff continues to increase, as does the number of honors students, valedictorians and salutatorians who consistently make UConn their top choice. More than 100 research centers and institutes serve the University's teaching, research, diversity, and outreach missions, leading to UConn's ranking as one of the nation's top research universities. UConn's faculty and staff are the critical link to fostering and expanding our vibrant, multicultural and diverse University community. As an Affirmative Action/Equal Employment Opportunity employer, UConn encourages applications from women, veterans, people with disabilities and members of traditionally underrepresented populations.

This job has expired.