PRODUCT OWNER
BI Incorporated (A GEO Company)

Facility: BOULDER HEADQUARTERS - EM

Salary: $80,000 annually

Bonus (if applicable):

Shift:

Equal Opportunity Employer.

BI is one of the leading technology companies in Colorado and the largest provider of innovative electronic monitoring solutions in the United States. We excel at providing technological solutions to over 1,000 agencies nationwide and allowing those agencies to fulfill their missions without worrying about the technical complexities.

Summary

The Product Owner supports and works hand in hand with the product manager in managing the day-to-day execution of developing, manufacturing, and servicing of BI products.  This position serves as the focal point for most of the tactical coordination needed during the development, launch, and post launch support of products during the product life cycle.

Primary Duties and Responsibilities

• Coordinates and ensures alignment among cross-functional teams to meet major product milestones and customer commitments.
• Develops integrated project plans across functional teams to support the execution of major product milestones and commitments in support of the product manager.
• Supports and coordinates with product manager and product teams to ensure robust qualification criteria are met to exit each stage of product life cycle (development, alpha, beta, manufacturing transfer and ramp, EOL).
• Discerns and categorizes customer issues and requests (in the ticketing system and ad hoc) and funnel them to the appropriate teams in support of the product manager’s priorities.
• Utilizes product life cycle management tool to ensure proper documentation to support standards and regulatory compliance.
• Detects common patterns in repeated issue occurrences and track pareto of major issues.
• Tracks and regularly reports progress made on resolving major customer issues.
• Coordinates roll out of new product testing, validation, and post product roll out support.
• Participates in product development team meetings as needed.
• Participates in manufacturing meetings as needed.
• Performs other duties as assigned.