Pharmacy Technician II / 40 Hours ? Day / BWH / Department of Medicine
Brigham & Women's Hospital(BWH)

Boston, Massachusetts


PRINCIPAL DUTIES AND RESPONSIBILITIES: Indicate key areas ofresponsibility, major job duties, special projects and key objectives for this position. These items should be evaluated throughoutthe year and included in the written annual evaluation.

  • Document all prescription renewal requests from live calls, Patient Gateway requests and voicemail messages on the Watkins Prescription Renewal line


  • Complete prescription renewals for provider signature in electronic health record or other applications as required by Partners Information Systems.


  • Ensure correct pharmacy electronic transfer data are entered for each patient's renewals.


  • Ensure all prescriptions are refilled in a timely manner.


  • Communicate to providers or their designees when renewals are pending for signature.


  • Obtain prior authorizations for prescriptions as required by payors. Communicate with RNs, Nurse practitioners and physicians as necessary for successful prior authorizations.


  • Utilize Partners Information Systems and computer technologies for the Pharmacy and other hospital departments by printing reports, labels and forms.


  • Develop workflow for prescription renewal process within the Brigham Medical Specialties Hub.


  • Assist department staff to maintain statistics and workload data in the Brigham Medical Specialties Practices.


  • Assist in training of new or existing employees, including call center and clinic support staff as directed.


  • Provide direction and guidance to pharmacy technician trainees, pharmacy externs, and pharmacy interns in following policy and procedure when necessary.


  • Maintain clean and organized work areas.


  • Carry out duties and responsibilities as assigned by pharmacists, Registered Pharmacy Technician III, or Certified Technician Specialist.


  • As required by State regulations, wear a name tag with the individual's name and title "Certified Pharmacy Technician."


  • All other duties as assigned.


  • Qualifications
  • Highschool diploma or equivalent.

  • Mustbe at least 18 years of age.

  • Successfulcompletion of an accredited Pharmacy technician training program is highlydesirable or completed 500 hours of employment as a Pharmacy TechnicianTrainee.

  • Mustbe a registered Pharmacy Technician with the Massachusetts Board of Pharmacy ora registered Pharmacy Intern with the Massachusetts Board of Pharmacy.

  • Mustbe a Board Certified Pharmacy Technician from a nationally approved techniciancertification board.

  • Mustmaintain the title Certified Pharmacy Technician with a nationally recognizedcertificate from an accredited certifying organization or be a registeredPharmacy Intern with the Massachusetts Board of Pharmacy. Effective January2013.

  • Mustcomplete annual Continuing Education credits as required by the certifying bodyto maintain Certification.

  • Familiaritywith medical terminology, abbreviations and computer technology is required.

  • Mustcomplete annual BWH Pharmacy Technician Competency Assessment Exam.

  • Upondepartmental orientation and annually thereafter, must complete annualmandatory training which includes:

    a. Safety Training

    -OSHA/Fire Safety

    - Infection control

    - Safe handling ofchemotherapeutic agents

    b. Annual Competency Assessments

    - Automated DispensingMachines

    - Laws and Regulations

    - Dosage calculations

    - Identification ofdrugs, dosages, routes and storage requirements

  • Twoyears previous hospital experience as a Registered Pharmacy Technician orequivalent experience at BWH.

  • Trainedin most technical staff responsibilities and received a highly effective performanceevaluation as a Registered Pharmacy Technician I or prior experience in anexternal pharmacy technician role for a minimum of two years.



  • EEO Statement
    EEO Statement:

    Brigham and Women's Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, genetic information, military service, or other protected status.



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