Pharmacy Supervisor / 40 Hrs / Day / Inpatient Services / BWH Main Campus
Brigham & Women's Hospital(BWH)

Boston, Massachusetts

Under the general direction the Director and with oversight from the Executive Director of Pharmacy, the Pharmacy Supervisor is responsible for a variety of supervisory, administrative, and financial non-pharmacist functions. The Supervisor has responsibility for Service, Operations/Finance, Data Management, Personnel Management, Materials Management and Equipment, Quality Control and Data Collection and Reporting. As a lead member of the Pharmacy, the Supervisor is responsible for responding to need of employees and hospital staff and takes a proactive role in the efficient operation of the Pharmacy. This role will also be responsible for the coordination and monitoring of schedules, payroll, patient classification, and other systems to support the patient care unit.

1. As a member of the Pharmacy the Operations Supervisor is responsible for responding to the requests in a professional and friendly demeanor..

2. The Operations Supervisor will work cohesively as a member of the Pharmacy and will take a proactive role in ensuring the smooth and efficient operation of the unit.

3. Maintains hospital service standards, with particular attention to personal/behavioral, staff teamwork, and patient-staff interaction guidelines.


1. Manages relevant databases, promotes security of information along with maintaining

and auditing data to ensure quality control of systems. Primary systems include

scheduling, payroll, and patient classification.

2. Develops and maintains systems to ensure confidentiality and integrity of records, in

compliance with hospital policies, procedures, and standards.

3. Contributes to the development of policies, procedures and systems which assure the

effective operational functioning of the unit.

4. Produces and maintains management data related to the operational needs and projects.


1. Supervises the daily activities of subordinates to ensure optimum performance.

2. Oversees the maintenance of confidential personnel, changes of status, terminations and personnel requisitions.

3. Ensures completion of Annual Infection Control, Fire and Safety, OSHA, and other regulatory requirements and maintains records.

4. Participates in hiring, terminating, and performance evaluations of subordinates coordinators and other personnel as directed.

5. Schedules unit coordinators time and approves changes, as appropriate.

6. Oversees and/or coordinates department orientation.

7. Supports Staff as a resource in information systems.


1. Coordinates and maintains systems for: (a) control group of inventory levels: (b) outside

purchasing of supplies and equipment and capital equipment.
2. Establishes and maintains levels of regular supply itemsI'

3. Keeps audit trail of equipment ordered and received. Ensures that equipment is safe and in proper working condition in coordination with other departments.

4. Maintains accurate inventory of equipment essential to unit.

5. Collaborates with Patient Care team in obtaining information/planning on new

products/technology; facilitates the introduction of new equipment/supplies.

6. Generates and submits operating and capital budget requests based on the unit/patient

care needs in conjunction with appropriate resources.


1. Collaborates with Pharmacy Managers to keep unit regulatory ready, demonstrating knowledge of regulatory guidelines and ability to participate in unit quality programs.

2. Participates in quality improvement projects.

3. Member of Committees as assigned.


1. Participates on Nursing, Hospital, or Partner's Healthcare System teams, as appropriate.

2. Assists Pharmacy Managers in creating and implementing systems with filing and distribution of information (i.e. policy changes, announcements, staff meeting minutes and maintains bulletin boards, email lists, and manuals.)

3. Completes special projects. Develops and participates in projects to enhance operations.

4. Performs other duties, as assigned.


  • Must have a B.S. in Pharmacy from an accredited college of pharmacy and licensed to practice in the Commonwealth of Massachusetts.
  • A Master of Science or MBA is desired with three to five years of experience.
  • A hospital residency, approved by the ASHP, is desirable.
  • Must obtain 20 hours of continuing Education credit per year to maintain licensure.
  • Must have excellent verbal, written and quantitative skills. Displays a comprehensive knowledge of department operations. Shows knowledge of the pharmacology of drugs and legal aspects of dispensing. Demonstrate interpersonal skills to educate and supervise staff, normally acquired after a three to five years of related hospital experience in a progressive, large health care organization and through self-directed education.
  • Can work accurately and make decisions under stress and with time constraints. Must pay attention to detail virtually 100% of the time. Failure to make the correct decision or failure to meet objectives would normally have a serious effect of the patient and would exert a negative effect on the general objectives and long-range goals of the department.
  • Must be able to appropriately confront issues and solve problems. Decision-making must be constantly good with limited external support. Outcomes of these decisions must have satisfactory results.
  • Must be able to function and rotate through many highly specialized tertiary care units (i.e., neonatal ICU, transplant service, and burn trauma) sometimes on the same shift.

  • Must display appropriate knowledge of the principles of growth and development of the neonate,adolescent, adult, and geriatric patient. In addition, must possess the ability t0 assess patient specific data concerning age-specific needs and provide care as described in departmental policies and procedures.

  • EEO Statement
    Brigham and Women's Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability.

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