Outbound Team Lead - 1st Shift
Kuehne + Nagel

Whitestown, Indiana

This job has expired.


The Warehouse Lead has general responsibility for coordinating and supervising warehouse activities on a daily basis to ensure the full and efficient operation of the Distribution Center.

Your Role

The Warehouse Lead has general responsibility for coordinating and supervising warehouse activities on a daily basis to ensure the full and efficient operation of the Distribution Center.

Your Responsibilities

*Responsible for implementation, supporting and meeting KN and/or customer KPIs within sphere of responsibility.

*Research product that may be incorrectly identified in the Manhattan system, missing a packing slip, or incorrect Advance Shipping Notice (ASN), or identify other issues. Will determine the cause of the problem and resolve the issue. Follow-up with customer on problem resolution. Maintain effective and prompt communication through email, Skype, or phone with the customer.
*Will research issues including but not limited to overages, shortages, proper product identification, inventory accuracy, or incorrect receiving issues. Will research issues through Manhattan and/or SAP.
*Maintain Excel spreadsheet log of issues.
*Perform a variety of clerical tasks, including filing, maintaining electronic or paper records.
*Will perform other job tasks, including but not limited to Cubiscan entry, putaway, ASN Verification in Manhattan
*Awareness of and adherence to QSHE programs.
*Ensure QSHE compliance of team/station(s) is maintained.
*Ensure the necessary handling procedures (both physical & written) are followed accordingly when applicable, documented in client-level Quality Agreements, Service Level Agreements, and SOPs.
*Understand and adhere to local State and Federal regulations inclusive but not limited to, OSHA, DOT, EPA and other government agencies. IATA DG Certification is required to handle any hazardous material(s).
*Keep up to date with KN global and country specific KN standards and requirements.
*Implement/maintain safety, security, quality, housekeeping and sanitation programs, as applicable.
*Work closely with other departments to deliver high level of service to customers.
*Perform support and leadership functions for the Inbound, Outbound, or Inventory Control Departments. May be required to assist other areas within the operation, when needed.
*Will be required to carry out day-to-day functions and job assignments for the Inbound, Outbound, Inventory Control, or any other special request. May be responsible for problem resolution or report progress updates. Must be able to escalate any concerns or issues to the Warehouse Supervisor and/or Manager.
*Train new warehouse associates within area of responsibility. Will provide associates with the resources needed to ensure targets, KPI's, and quality standards are met to meet the requirements of the customer.
*Communicate with staff on a regular basis to make them aware of priorities, targets and operational issues or changes.
*Ensure a clean and tidy working environment to aid operational efficiency
*Will be responsible for following and enforcing employee compliance to Standard Operating Procedures, policies, work rules or guidelines, and safety and health regulations.
*Maintain high standards of security in the warehouse.
*Act as a resource on operations matters, providing guidance, assistance and support to management, supervisors and warehouse associates by e-mail or in person.
*Spend at least 100% of time on the production floor.
*Will perform other job tasks, as assigned.
*Ability to meet attendance requirements and work hours necessary to achieve customer metrics.
*The ability to interact effectively and professionally with coworkers.
*Participate in KN Care



Your Skills and Experiences

* High School Diploma or Equivalent
* 3 years of experience in a warehouse environment and 1 year in a lead/supervisory role
* Ability to establish priorities and accomplish multiple tasks with minimal supervision
* Basic computer and math skills


Good Reasons to Join

We offer competitive compensation, a comprehensive benefits package, employee discounts, tuition reimbursement, excellent training programs and a highly dynamic global work environment.


This job has expired.

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