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SUEZ Water Technologies & Solutions looks for innovation everywhere. For more than 100 years, SUEZ has been at the forefront of innovation, from the SUEZ Canal to addressing water scarcity. Finding solutions to the world's biggest problems has never been more important than right now.
Reporting to the VP Services Americas, the duties and responsibilities of the Expert Operations COE Leader to include managing and directing the Expert Operations Centre of Excellence for SUEZ Water & Technologies Services ES Services business.
This includes being responsible for leading the Start up and project management of large and complex Services contracts, developing and executing an ES level Technical Support strategy, and building a world class technical escalation group to support our growth and that will improve our customer's experience.
About the role:
-Lead the Project Management and execution of large/ complex ES Services Project Start up, bridging from Commercial Engineering to steady state operation across NAM and in partnership with other stake holders.
-Develop and Execute a world class Technical Support strategy, supporting internal and WTS customers
-Direct the activities of the Expert Operations COE to include direct staff and resources, and dotted line resources in the regions aligned to the work principles of the Expert Operations COE
What will you bring to the table (Skills/Experience Required):
-Bachelor's or Masters Degree in Engineering, Science or Management
experience with process improvement and change management
-5 plus years experience in a leadership and/or technical management role
-Strong influencing, storytelling and technical communication skills
-Demonstrated interpersonal skills including, mentoring, coaching, presentation skills and the ability to interact with colleagues at all technical levels
Please note that this position is open to locations across North America
What will you bring to the table (Skills/Experience Required):
-Bachelor's or Masters Degree in Engineering, Science or Management
experience with process improvement and change management
-5 plus years experience in a leadership and/or technical management role
-Strong influencing, storytelling and technical communication skills
-Demonstrated interpersonal skills including, mentoring, coaching, presentation skills and the ability to interact with colleagues at all technical levels
Please note that this position is open to locations across North America
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