Oliver Wyman -FS - RBB -Principal - NYC

Chicago, Illinois

This job has expired.



Oliver Wyman is a global leader in management consulting. With a staff of over 5,000 spread across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation.

Our Payments practice works with constituents across the payments value chain to deliver insights with real impact, combining deep industry expertise with powerful consulting capabilities.


The payments ecosystem is radically changing, driven by rapid advances in technology, shifts in consumer behavior, new payment systems and new regulations. In this rapidly evolving industry, players must quickly find their footing to remain competitive. Our Payments practice works with constituents across the payments value chain to deliver insights with real impact, combining deep industry expertise with powerful consulting capabilities.
Oliver Wyman draws on years of industry-shaping work in the Financial Services and Retail industries, deep digital expertise, and our renowned research partners at Celent, to help our clients develop strategies that capitalize on industry developments.

We see payments as a key component of the broader customer experience rather than a standalone proposition. We work with clients across the payments value chain - from banks/issuers, to payments providers, to retailers - to build growth strategies, form effective partnerships, optimize costs, and manage risk.

We actively participate in the industry dialogue, contributing our thought leadership and participating in various payments events.
A few recent examples of client work include:

  • Development of a comprehensive retail payments strategy for a major bank
  • Identification of new approaches to serve affluent card customers and business case justification
  • Corporate strategy for several large payments networks; work spans Asia, EMEA and North America
  • Developed a global payments strategy for a leading digital retailer
  • Partnership strategy development/review for multiple leading merchants
  • Growth acceleration plan for an innovative merchant cash management product
  • Formation of a joint venture to develop and launch a new, innovative mobile payments proposition
  • Post-merger integration support for a leading global acquirer

    Principals are a critical part of the payments leadership team and play a dual-role of leading the execution of high-profile and large scale client projects by directing our consulting teams, as well as supporting the Partner team in key sales pursuits. The Principal position offers excellent career and growth opportunities including path to Partner for talented, highly motivated professionals with notable prior experience. Initial responsibilities may include:
  • Provides day to day leadership of client projects and aspects of the client relationship and commercial process within those relationships, teaming with Partners and shares responsibility for the success of a specific engagement(s).
  • Leads and manages complex programs to ensure on-time delivery that meets agreed upon goals, leveraging Oliver Wyman best practice, their own expertise and the firm's technical competence.
  • Guides and influences clients in an informed way across all situations including execution of the commercial process, becoming trusted advisors.
  • Engages fully in building business by identifying new and expanded opportunities.
  • Creates exciting and additive intellectual capital through their thought leadership, and are knowledgeable on a broad range of adjacent topics.
  • Develops others and build a followership as part of their asset building for the firm.
  • Leads firm building activities, seen as a role model for firm values with a strong personal brand within and outside of the firm and are well regarded by Partners, peers, and clients


  • Just as every client project is different, so we recognize and value the diversity of backgrounds and skill sets for successful Principal candidates. We are seeking high-caliber individuals who want to join our winning team. Preference will be given to candidates with:
  • 8+ years of relevant experience, ideally with a top-tier strategy consulting firm (or other similar organizations)
  • Demonstrated knowledge of and experience in the payments industry
  • Track record of leading and managing teams, and delivering against tight deadlines in fast-paced, demanding environments
  • Experience in driving commercial success in the payments industry
  • Strong background in strategic problem solving with demonstrable analytical skills
  • Broad knowledge of the payments industry and specialized understanding of payments as it applies to one or more of the following segments - card issuers, merchant acquirers/processors, networks or merchants
  • Outstanding written and verbal communication skills
  • Undergraduate or advanced degree from a top academic program
  • Willingness to travel (as and when travel opens up and is required to support our payments business)


We're serious about making Oliver Wyman a rewarding, enjoyable, and balanced place to work.

  • Rewarding work
    We've worked hard to earn our reputation for high quality work. That reputation allows us to work with major brands at all levels on incredibly exciting projects. Combine that with Oliver Wyman's status as one of the Fortune 100 "Best Companies to Work For", and you get a rewarding combination of challenge, support and recognition.

  • Progressive employment
    Flat organizational structures, resolute I&D values and a commitment to rewarding good work make for a progression path truly based on merit. A menu of healthcare options, 401k matching, and a culture of continuous improvement means your work gets more rewarding over time.

  • Enjoyable days
    We want our team members to build a career here-and to be happy. That makes us serious about caring for, mentoring, developing and sponsoring each other.
    This commitment also leads to opportunities for social impact and community work on company time.

  • Balanced lives
    Our work is demanding, and we want you to have the best work-life balance you can.

    We'll work with you to accommodate your personal life with flexible hours and the ability to work from home.

This job has expired.
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