IT - Systems Management Manager
The Judge Group Inc.

New York, New York

Location: REMOTE
Description: Our client is currently seeking a Snow Software Administrator and Operations Manager. We require someone with deep technical knowledge and experience with this particular software tool and would be capable of actually doing the technical work as well as tracking, planning, prioritizing, mentoring and directing work done by a few others

This job will have the following responsibilities:

  • Assist team with technical issues
  • Plan and manage application upgrades
  • Work with the customers to address current issues and future uses of the system
  • Address software recognition issues
  • Root cause analysis
  • Daily status meeting with offshore to review system health
  • Review and approve Snow agent releases
  • Review tickets opened on vendor customer portal and escalate as needed
  • Manage server OS upgrades
  • Evaluate new versions of the product
Qualifications & Requirements:
  • 5+ years of Snow License Manager experience
  • Enterprise experience is a MUST
  • Ability to set up Windows Servers as part of the tools infrastructure
  • Ability to troubleshoot problems with clients on other operating systems
  • Github, Jenkins, and Venafi experience preferred
  • Experience with Software Asset Management in an enterprise environment
  • 3+ years of Microsoft SQL Query experience
  • Familiarity with Software Compliance
  • Experience with Windows Server, Linux, and Mac operating systems
  • Experience in leading an application support team
  • Ability to lead a team remotely on and off shore


This job and many more are available through The Judge Group. Find us on the web at

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