IT PMO Manager - Restaurant Technology
Inspire Brands

Atlanta, Georgia

This job has expired.

This position will manage the Restaurant Technology PMO Portfolio and be heavily involved in the delivery of brand technology platforms and systems.


  • Oversee the IT PMO Restaurant Technology Portfolio (i.e. Arby's, BWW, Rusty Taco, Sonic, Jimmy John's, Dunkin' etc.)
  • Directly Manage a team of Program /Project Managers responsible for executing projects within the portfolio
  • Ensure portfolio financials align with planned budget and value targets
  • Be a "Servant Leader", manage, mentor, coach, and hold IT PMO resources accountable
  • Manage INSPIRE Executive Leadership Restaurant Technology Portfolio alignments and delivery
  • Recommend and implement process enhancements to improve IT PMO organizational maturity
  • Understand full IT PMO portfolio and define, as well as, monitor project inter-dependencies


  • Bachelors Degree in Engineering or Computer Science, or related field required and/ or equivalent experience

  • PMP certified - preferred

  • CSM or SAFe certified - preferred

  • MBA - preferred


  • The ideal candidate has first-hand, diverse experience acquired in multiple environments, including QSR Restaurant Tech., System Integrations, Consulting, and Center of Excellence Establishment

  • 5-7 years of direct Restaurant Technology experience

  • Experience with on-premises restaurant technology and back-office systems (i.e. POS systems, labor & schedule management, tablets & handhelds, digital menu boards (in restaurant & drive through), drive thru technology, etc).

  • Experience motivating and mentoring staff and team members to change how they envisage and deliver their work


  • Candidate must have passion for helping others embrace a new mindset in order to grow as individuals and improve the quality, relevance, and value of their throughput

  • Appreciation for traditional Project Management organizations and how to introduce or foster change that becomes part of the company's new culture

  • Demonstrated ability to have impacted team's velocity, ROI, leadership mindset, and development practices

  • Facilitated enterprise application implementations for multi-brand or multi-portfolio organizations.

  • Able to assess and coach improvement of project teams, business teams, and the organization

  • The ability to multi-task on various projects/efforts and support items

  • Excellent communication, leadership, problem-solving, and analytical skills

  • Align and facilitate cross-functional teams to prioritize and achieve business goals

  • Encourage group or team to collaborate effectively and to pursue their own goals, priorities, and definitions of success during project ceremonies, ad hoc meetings, and workshops

  • Coach teams and programs to navigate conflicts and embrace healthy tensions

  • Support organizations in improving collaboration dynamics and in becoming a learning organization

  • Support INSPIRE's effort to define and govern consistent Agile practices, SAFe, Scrum, Kanban, or agile at scale frameworks

  • Facilitate, catalyze, and influence organizational change by drawing on hands-on experience

Inspire Brands is a multi-brand restaurant company whose portfolio includes nearly 32,000 Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's, Rusty Taco and SONIC Drive-In restaurants worldwide.

We're made up of some of the world's most iconic restaurant brands, but we're much more than just a restaurant company. We're a team of hundreds of thousands who individually and collectively are changing the way people eat, drink and gather around the table. We know that food is much more than a staple-it's an experience. At Inspire, that's our purpose: to ignite and nourish flavorful experiences.

This job has expired.
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