Insurance Consultant

Louisville, Kentucky

This job has expired.

Limited Time $4,000 Retention Bonus

  • Insurance Consultants provide customer support via phone and digital channels, including but not limited to answering client questions and concerns related to coverages, plan comparisons, employee deductions, employee enrollment, billing, and benefit platform support.
  • Answer participant level questions and provide self-service guidance related to benefit eligibility, networks, coverages, and prescription/doctor search.
  • Process requested policy changes and enrollments with Insurance Carriers and General agencies.
  • Investigate, research, analyze and resolve complex client issues and advise clients based on group health market and product knowledge.
  • Identify and provide recommendations on additional lines of coverage and agency managed benefits administration tools.
  • Understand ADP products inclusive of payroll and ADPIA relationship.
  • Develop and maintain effective written and verbal communication to ensure satisfaction and world class service.
  • Achieve and maintain agreed upon levels of service.
  • Maintain all required insurance licenses and complete required appropriate continuing education courses.

This job has expired.


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