Implementation Technician
Kforce Inc

Baltimore, Maryland

This job has expired.


RESPONSIBILITIES:

Kforce has a client in search of an Implementation Technician in Baltimore, MD.Summary:This position is responsible for leading the timely installation and service of connectivity products in the Client offices. This includes: Managing the timely installation, training, upgrade, relocation or removal of the products; Coordination and implementation of: Phone, DSL Cable-modem communications and Cabling; Preparation and performance of ASCII downloads; Ensuring patient historical results are available to client where possible; Working with Dispatchers and others to schedule installation events. They will be the single Point of Contact with Client and Sales for status of installation; Follow-up with clients to ensure satisfaction with installation and training. You will have communication with Client, Sales Representatives, Vendors, Hardware Preparation Team, Installers, Bridge team members and Help Desk, Conduct a phone survey with the client to identify best product for the Client, Ensuring accurate and complete paperwork for Installers, Performing post-installation survey to ensure quality.

REQUIREMENTS:

  • Phone, DSL Cable-modem communications, and Cabling experience.
  • Effective verbal and written communications with technical and non-technical individuals
  • Healthcare field experience preferred
  • Knowledge of Medical field strongly preferred
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.


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