Export Account Manager
Shamrock Foods Company

The Account Manager, Export is responsible for selling and exporting Shamrock Foods products and services to National Foodservice accounts by fostering mutually beneficial relationships between Customers and Shamrock Foods, while meeting both Customer and Company requirements. They are responsible for assisting the management of all facets of the relationship with the Customer, ensuring maximum compliance with Contract, managing key margin and expense items, managing all aspects and types of Customer Transactions, and driving resolutions for issues associated with export, export certifications, inventory analysis, order entry, product mix, product delivery, pricing, sourcing and other Customer matters. They will work with Corporate level and Regional representatives as well as store-level personnel.

Essential Duties:

• Manages the overall product export process for export customers

• Investigates and resolves claims liability for quality and shortage claims

• Manages Inventory stocking levels for all Proprietary items

• Manages key export processes including obtaining veterinarian certifications and chamber of commerce certifications of origin and resale. Obtains necessary notarization for export certificates

• Resolves day-to-day issues for assigned accounts and all other accounts as needed.

• Manages customer and vendor lead times to maximize inventory turn efficiency

• Schedules logistics and load out for export deliveries

• Makes recommendations for product mix, delivery issues, pricing, and sourcing requiring the ability to negotiate with corporate customers to an end resolution.

• Manages key performance indicators for assigned accounts, to ensure contract compliance and profitability.

• Prepares profitability reports and other reports designed to provide the National Accounts Management Team with information for negotiations, pricing changes, product mix changes, delivery window/day revisions.

• Manages the key Margin and Expense items to assess the impact of activities and help drive positive results on customer P&L.

• Manages transportation expense by adhering to customer contract and support of routing initiatives, and by managing recovery activities. Reduces expenses in the form of couriers, air freight and credits.

• Other duties as assigned

Qualifications:

• Associate's Degree or higher, from College, University, Trade or Specialized training (i.e. culinary certificate).

• At least three years of foodservice distribution experience with increasing responsibility in the areas of account inventory management, material export, customer service, sales, purchasing or contract administration.

• Technical Skills with MS Office, various purchasing, pricing, and CRM software program experience

• Some travel required for export certifications.

• Must be flexible and willing to work the demands of the department which may be subject to evenings, weekends and holidays.

Corporate Summary:

At Shamrock Foods Company, people come first - our associates, our customers, and the families we serve across the nation. A privately-held, family-owned and -operated Forbes 500 company, Shamrock is an innovator in the food industry and has been since being founded in Arizona in 1922.

Our Mission: At Shamrock Foods Company, we live by our founding family's motto to "treat associates like family and customers like friends."

Why work for us?

Benefits are a major part of your overall compensation, and we believe offering them at an affordable cost is not only the right thing to do, but it helps keep you and your family healthy. That's why Shamrock Foods pays for the majority of your health insurance, allowing you to take home more of your paycheck. And it doesn't stop there - our associates also enjoy additional benefits such as 401(k) Savings Plan, Profit Sharing, Paid Time Off, as well as our incredible growth opportunities, continued education, wellness programs, and much more!

Equal Opportunity Employer

At Shamrock Foods Co all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity or any other basis protected by applicable law.