Dir Operations II
Welbilt

Mount Pleasant, Michigan


You can build things anywhere...so choose to be part of Welbilt: a company that values what you bring to the table, provides you with an opportunity to succeed, challenges your skills, grows your talent, makes safety a priority, and gives you the chance to build a real career.

We are Welbilt! We are pioneers and innovators. Our industry knowledge and insights stretch back nearly a century, from the original founding of the Hirsch brothers' Welbilt Stove Company in 1929. We design, manufacture and supply best-in-class food and beverage equipment for the global foodservice market. We attract talent and build careers. We empower you to grow with us. We recognize you and reward you. We win together as one team.

As Director of Operations, you will be responsible for the strategic development and execution of the operations plan for the product line(s) including effective operation, direction, and development of Manufacturing, Materials, Scheduling, Shipping, Quality, and Safety within the facility while driving continuous improvement and consistency in processes. The position is a key contributor in the development of new product development and improvements to existing products, components, and processes.

Reporting directly to the VP and Managing Director, this position is based in Mt. Pleasant, Michigan*.

Major Accountability:

  • Engage, inspire, influence, and collaborate with Manufacturing Team Members to develop and execute manufacturing strategies and vision.
  • Direct, layout, plan, and coordinate activities to optimize performance of Safety, Quality of products, Delivery, Cost productivity and operating expenses and Inventory management.
  • Direct the entire Operations team, salary and hourly employees to create a world class facility modeled around the Welbilt Production System.
  • Through application of motivation techniques and delegation authority implement, coordinate and expedite customer driven manufacturing operation schedules.

Key Tasks & Responsibilities:

  • Develops, coordinates, and controls capital expenditure programs to achieve the objectives of the strategic plan.
  • Analyzes reports on operation activities, performance and results; initiates actions to correct deviations and variables as to schedules, excessive costs and other negative factors.
  • Develops, plans and coordinates activities to optimize performance of productivity, product quality, facility utilization, people utilization, inventory management and operating expenses.
  • Delegates special assignments and projects pertaining to the administration of the functional departments including the implementation and expediting of manufacturing procedures and operations and development of manpower requirements.
  • Analyzes reports on manufacturing activities, performance and results, initiates actions to correct deviations and variables as to schedules, excessive costs and other negative factors.
  • Facilitates internal continuous improvement process in conjunction with optimizing performance of productivity, product quality, facilities/staff utilization, inventory management and operating expenses and safety.
  • Oversees the development and implementation of the function's procedures in support of ISO 9000.
  • Manages the materials, purchasing, quality, manufacturing engineering, and shop operations functions.


  • Bachelor's Degree or equivalent experience - advanced degree preferred.
  • 12+ years of Experience
  • Must have strong organization skills and dynamic leadership abilities with an understanding of continuous improvement and lean processes.
  • Must possess outstanding communication skills with ability to relate to staff at all levels of the organization, to coach and serve as a mentor.
  • A good facilitator and negotiator; decisive with a 'big picture' perspective.
  • Demonstrated ability to read, analyze, and interpret complex data.
  • Highly developed emotion intelligence allowing for the effective management and leadership of sensitive matters.
  • Creative problem-solving and conflict management skills within a de-centralized and matrix organizational structure

*The Delfield Company in Mt. Pleasant, Michigan manufactures world class product brands such as Delfield® and Multiplex®. Products include prep tables, worktop refrigeration, refrigerated equipment stands, mobile serving lines, custom refrigeration, frozen beverage dispensing equipment. The facility in Mt. Pleasant is a division of Welbilt, Inc.

Welbilt, Inc. provides the world's top chefs, premier chain operators and growing independents with industry-leading equipment and solutions. Our innovative products and solutions are powered by our deep knowledge, operator insights, and culinary expertise. Our portfolio of 12 award-winning product brands includes Cleveland™, Convotherm®, Crem®, Delfield®, Frymaster®, Garland®, Kolpak®, Lincoln™, Manitowoc®, Merco®, Merrychef® and Multiplex®. These product brands are supported by three service brands: KitchenCare®, our aftermarket parts and service brand, FitKitchen®, our fully-integrated kitchen systems brand, and KitchenConnect®, our cloud-based digital platform brand. Headquartered in the Tampa Bay region of Florida, supported by over 5,400 employees and operating 21 manufacturing facilities throughout the Americas, Europe and Asia, we sell through a global network of over 5,000 distributors and dealers in over 100 countries. For more information, visit www.welbilt.com.

Welbilt, Inc. is an equal opportunity employer which values diversity in the workplace. All applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, age, sex, marital status, familial status, medical condition, or any other status protected by law. All recruitment, hiring, placements, transfers and promotions will be on the basis of individual skills, knowledge, abilities, and business need.



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