CLM - Solution Architect - Global Salesforce
Slalom, LLC

Who You'll Work With

In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 3rd largest global Salesforce partner, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities and exposing our people to meaningful work that aligns to their personal and professional goals.

What You'll Do

• Act as Contract Lifecycle Management (CLM) subject matter expert
• Deliver end-to-end CLM implementations by:
• Assessing the current state and defining future state processes based on areas for improvement and fit-gap analysis
• Working with business users to translate business needs into functional and technical requirements
• Designing scalable and reliable solutions
• Managing the implementation/development of the solution
• Overseeing and participating in testing efforts
• Successfully providing Post Go-Live support and Hypercare
• Serve as a liaison between the business and the development teams
• Refine business requirements and manage business priorities while ensuring scope alignment
• Lead and facilitate design workshops, document the output/findings, create user stories, and obtain customer sign-off
• Author and manage contract templates, manage clause libraries, workflows, and other CLM configurations
• Recommend, contribute to, and apply CLM best practices
• Create clear and accurate training materials
• Conduct user training and/or Train-The-Trainer sessions
• Partner with executive/project sponsors to promote user adoption
• Appropriately assess and communicate risks as well as alternative solutions where necessary

What You'll Bring

• 4+ years of CLM experience
• 2+ years of Salesforce experience
• Hands-on experience with one or more CLM tools such as: Apttus, Conga, DocuSign CLM, SpringCM, etc
• Experience implementing signature tools such as: Adobe Sign, Conga Sign, DocuSign eSignature, etc
• Well-versed in business process mapping, workflow diagrams, template assembly, merge field mapping, and configuration of CLM tools
• Ability to create and maintain well-written artifacts such as process flows, user stories, and design documentation
• Excellent client-facing written and oral communication skills

About Us

Slalom is a modern consulting firm focused on strategy, technology, and business transformation. In 39 markets around the world, Slalom'steams have autonomy to move fast and do what's right. They are backed byregional innovation hubs, a global culture of collaboration, and partnerships with the world's top technology providers. Founded in 2001 and headquartered in Seattle, Slalom has organically grown to over 8,000 employees. Slalom has been named one of Fortune's 100 Best Companies to Work For five years running and is regularly recognized byemployees as a best place to work. Learn more at slalom.com.

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud it invest in benefits that include: meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer additional benefits such as a yearly $350 reimbursement account for any well-being related expenses as well as discounted home, auto, and pet insurance.

Slalom is an equal opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veterans status, or any other characteristic protected by federal, state, or local laws, and will not be discriminated against on the basis of disability.

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