Client Support Specialist II
ADP

ADP is hiring a Customer Service Specialist

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• Are you great at follow-up and follow-through with your clients to help them work smarter, embrace new challenges, and find solutions?
• Are you restless, revved up and ready to get things done?
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  Most importantly, do you love people and thrive in a fast-paced, collaborative environment? (Oh yes, we used the "L" word. It's that serious.)

Well, then you might be just the person we're looking for.

First, a little something about ADP: we believe great companies are built not only by great people -- but for them. Every day we strive to design a better way to work, helping employees at organizations around the world to stay productive and achieve their potential. We're always designing for people, starting right here with our one-of-a-kind culture and people like you.

As a Customer Service Specialist you'll join a team of rock star professionals who are responsible for ensuring every customer interaction is a best-in-class experience. You'll combine a passion for service and discovering innovative solutions with our top-ranked training programs to help customers enjoy every drop of value within our products. (P.S. Did you know that the majority of our customers are not only satisfied, but they'd recommend ADP to someone else?) It gets better: you'll be the one providing on-the-spot support that makes our integrated solutions stand out in today's increasingly competitive global marketplace.

Does this sound like you?

• People first. You're a relationship builder who wants to help others, grow friendships, and support people.
• Collaborative spirit. You achieve more with others and value an inclusive culture where you can be you.
• Trusted advisor. You live by integrity and deliver on promises... every time.
  

What you'll do: Responsibilities

• Respond to basic inquiries regarding ADP products and non-technical questions.
• Resolve routine customer concerns with pre-defined solutions
• Handle customer inquiries that could require data entry changes
• Learn and navigate ADP systems in order to respond to issues.