Camp Bow Wow - Assistant Camp Manager>
VCA

Camp Bow Wow - Assistant Camp Manager

Business Overview and Culture

Camp Bow Wow® and The Bow Wow Buddies Foundation® is North America's largest provider of pet care services through premier doggy day and overnight camp. When you bring your pup to Camp Bow Wow's state of the art facilities you can be sure your pet is in the best hands! Over 6,500,000 happy pets are served by Camp Bow Wow® values Premier, Extraordinary Care, Totally Fun, Service Focused while achieving the vision of Happy Healthy Pets, Happy Healthy People! We are also committed to improving the quality of life for pets all over the world! Learn more about our charitable efforts by visiting www.bowwowbuddies.com.

Camp Bow Wow® is a subsidiary of VCA, Inc. VCA has North America's leading network of veterinary hospitals, and is the leading provider of specialty veterinary medicine and post graduate veterinary training.

About the Job

The Assistant Camp Manager will ensure the safety and security of dogs, customers, associates and other visitors and ensures the proper care of all Campers/ Dogs. Heavy computers, phones, customer and Camper / dog contact daily. You must LOVE dogs.

Primary Responsibilities

• Direct supervision of all hourly staff including: hiring, training, performance evaluations, and scheduling.
• Addressing customer complaints and resolving problems and asking for advice when needed.
• Create and maintain consistent files for all approved dogs to include enrollment documentation, evaluation results, visit schedule, vaccination proof, spay/neuter proof, and updated contact information.
• Schedule dogs for applicable evaluations and/or day and overnight camping appointments.
• Administer Camper medications as directed
• Ensures Daily Shift Checklists and Schedules are followed by all staff. Help facilitate work and time off scheduling of all Camp Counselors.
• Oversee facility upkeep/operations.
• Assist with meeting Camp's sales objectives and company goals.
• Completing daily reports including cash management procedures and bank deposits.
• Overseeing and assisting with pet care.
• Assist with the development, maintenance and completion of an individual training program for each Camp Counselor.
• Assist with coordination and input of quarterly Counselor evaluations.
• Additional general duties and project work as needed.
• Keep track of existing supplies and retail inventory, request additional needs when appropriate.
• Keep a pulse on the Counselors which includes morale, attitude and ways to improve the overall CBW atmosphere.

Essential Skills

• Time Management and project management skills
• Problem solving skills
• Excellent verbal and written communication skills
• Working knowledge of Microsoft Outlook.
• Competent in Microsoft Excel and Word.

Requirements

• 2 years supervisor or management experience required.
• Must have a high school diploma or equivalent.
• Previous experience with dogs a plus.
• Must have reliable transportation.
• Be able to lift dog food and supplies.
• Constantly walk and/or stand entire shift.

Compensation & Benefits

We offer competitive compensation and benefits package for eligible employees, including:

• Medical/dental/vision insurance
• Pet care discounts
• Paid time off (including sick days)
• Paid Parental Leave
• Health and well-being program that provides resources and training
• Life insurance
• 401(k) retirement plan
• Compensation negotiable based on experience and credentials, starting at $17.25 - $18.30per hour.

Availability

Full time, hourly position. Must be able to work varying shift(s) per week (6:00am to 8:00pm) and have open availability every day of the week. Camps are open 7 days a week, so weekends and holidays are required but time off is permitted with advance notice.

Equal Opportunity Employer

Camp Bow Wow is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs. You can also copy the link below into a browser to apply through our internal career site:

https://www.myworkday.com/vca/d/inst/1$9925/9925$246467.htmld

Company Info: VCA Animal Hospitals operates more than 1,000 small animal veterinary hospitals in the U.S., Canada and Japan. The hospitals are staffed by more than 4,500 fully qualified, dedicated and compassionate veterinarians to give pets the very best in medical care, of which over 600 are board certified specialists who are experts in areas such as oncology, cardiology, emergency and critical care, and surgery for animals. VCA Animal Hospitals provides a full range of general practice services to keep pets well and specialized treatments when pets are ill. As part of the Mars Veterinary Health family of brands, VCA is committed to its purpose-A BETTER WORLD FOR PETS®.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

VCA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, sex (including pregnancy, childbirth or related medical conditions), national origin, genetic characteristics, physical disability, mental disability, perceived disability, medical condition, age, family care status, veteran or military status, parental status, marital status, registered domestic partner or civil union status, or any other protected status as required by law. At VCA we are committed to equity, inclusion, and diversity, and strive to be a place where a talented mix of people want to come, stay, and do their best work. VCA will engage in the interactive process with disabled individuals who request reasonable accommodations in the workplace.

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com