Business Systems Analyst-SR
The Judge Group Inc.

Phoenix, Arizona

Location: Phoenix, AZ
Description: Our client is currently seeking a Business Systems Analyst-SR role candidates must have Remedy/Configuration experience.

Email copy of current resume to Amanda at for immediate review. Ensure job experience aligns with job requirements and is visible on resume.

This job will have the following responsibilities:

  • This role will improve the Configuration Management process. Execute tasks related to enhancing and supporting the Configuration Management Process. Knowledge of BMC Remedy ITSM and CMDB software technology for the enterprise. Knowledge of the Remedy SmartIT and Atrium CMDB is a critical component to the IT Configuration Management process effectiveness and operational performance.
Qualifications & Requirements:
What you're good at:
  • Organizing work tasks - from identification and assignment, to execution and implementation • Recognized SME of the Remedy ITSM and SmartIT product, and motivated by automation and process improvements • Excellent written and oral presentation skills leading to successful interactions with technical and business audiences • Soliciting requirements for understanding, collaborating with business requestors to provide to developers • System documentation, workflow and procedure documentation • IT Service Management process knowledge and experience • COBIT & Control Language/Procedure documentation


This job and many more are available through The Judge Group. Find us on the web at

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