Business Development Manager (Softlines and Hardlines)
Eurofins

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 50,000 staff across a network of more than 900 independent companies in over 50 countries and operating more than 800 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.

In 2020, Eurofins generated total revenues of EUR â, 5.4 billion, and has been among the best performing stocks in Europe over the past 20 years

Job Description

Job Overview

As a Global BD & Account Manager, you will ensure to develop an good understanding of client's requirements and expectations and then help successfully implement the corrective actions or strategies on the global level, in line with the agreed customer plans, binding to all the contractual obligations. You need to identify new revenue opportunities from existing / new clients and manage the periodic contract renewal process.

On the assigned Territory & list of global accounts (customers) for growing the revenue YOY, candidate must create & possess complete awareness of the business scenario, market potential, adequate insights on customer segmentation, competitor mapping (SWOT / market share), identifying new growth avenues, intelligence on implementing strategies and corrective actions, identify & share the futuristic investment opportunities for the group etc.

Key Responsibilities

• Promote Testing, Inspection & Certification (Consumer Product Assurance services) for wide range of products including Fabrics, Garments, Home textiles, Leather & Footwear, Food contact items, Furniture, Toys, Hardgoods, Decorative items etc

• Achieve monthly / quarterly sales targets by implementing multiple strategies, coordinate closely with different stake holders within & outside Eurofins. Candidate should also have strong commitment and temperament to work under pressure to deliver the Short, Mid and Long term strategic goals.

• Maintain strong rapport & interact frequently with customers and lab teams in all the production countries (w.r.t. Sales, Operations, Technical, Commercial etc) and jointly work on business strategies & implement corrective actions based on the feedback from global customers in NA.

• Skill sets to generate, analyze; initiate, develop and close the new leads / business deals. Recommend sales strategies not just to retain, but also to grow the existing business. Discover new opportunities in existing customers and implement strategies that helps grow the business both width and depth ways.

• Create and maintain relationship with the decision makers / influencers at all levels in the customer organisation, deliver customized decks within short notice, ability tocommunicate / escalate significant client issues (if any arising that might disrupt the futuristic growth plans) to the Business Director or Senior Vice President or relevant teams for immediate resolution.

• Generate additional revenue from new customers and also grow the Top & Bottom Margins (month on month) from existing customers, identify and eliminate the business risk that may arise, maintain strong rapport with customers at all levels in the customer organisation.

• Generate & implement strategies that helps increase the profitability for Eurofins and reduce the overall DSO by eliminating bad debts in all forms.

• Swiftly respond and close all the RFQ's and RFI's in coordination with global and relevant teams.

Other Deliverables

• Generate daily, weekly & monthly reports by identifying the growth opportunities in the market and initiate regular interactions with the leadership team for necessary guidance to convert these open opportunities into revenue / profits for the organisation.

• Strong work ethics, good in client management, highly motivated, excellent communicator will be an advantage

• Produce market intelligence report for the leadership team, that helps in taking strategic decisions.

• Travel not limited upto 2 weeks / month within NA. Might need to take overseas travel upto 3 trips in a year, for business promotion.

• Ready travel with / without prior intimation, and always carry positive mindset to accept new / addl responsibilities or challenges.

• Plan effectively & execute several on-site meetings with various Retailers, Importers, Traders and Manufacturers across NA.

• Organise technical workshops on client specific SOP's for global customers and internal teams within & outside NA

• Ability to write test protocols, specify standards, follow up on proposals, manage price negotiations, settle old payment outstanding cases etc; all these with a mindset of 'customer first' approach, keeping the organizational goals & values intact.

• Creates and also effectively delivers sales presentations - for internal and external customers. Possess adequate knowledge & exposure on client specific protocols and market requirements.

• Constantly update on personal skills and to reach out to leadership team for necessary assistance.

• Initiate and participate on all leading industry trade shows, webinars and events, that increases the brand visibility of Eurofins.

• Successfully handle day-to-day client requests including reporting the status of test reports, report review (if required), processing the Invoices, data / report generation, payment follow ups, closing the open issues etc.

• Ability to prioritise / delegate the tasks and possess decent command over spoken & written English is preferred.

Qualifications

Qualification / Experience

• B-Tech with 8-10 years or MBA with minimum 5 yrs can apply.

• University graduate with relevant industry experience or minimum 5+ years of experience in any renown third party service provider from the TIC industry can also apply for this position.

• Sufficient knowledge and adequate hands on experience with tools like CRM / Salesforce to generate daily field reports and weekly + monthly sales reports.

Proficient in Microsoft Office Word, Excel, PowerPoint, Outlook and CRM.

Additional Information

Additional Information

Position is full-time, Monday - Friday 8:00am - 5:00pm.

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays