Behavioral Health Liaison Licensed
Wellstar Health Systems

Austell, Georgia


How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.


The Behavioral Health Liaison (BHL) within the acute care hospital is a critical member of a multi-disciplinary team of behavioral health providers comprised of psychiatrists, advanced practice psychiatric nurses, and clinical health psychologists. BHLs work collaboratively with a Consultation-Liaison Behavioral (CLB) team to ensure that patients with psychiatric and substance use disorders receive the right care from the right provider at the right time. The CLB
team is an innovative care model implemented in 2018 that involves a transition from a traditional psychiatric consultation-liaison service to a multi-disciplinary and proactive, outcomes-driven model. (Do we need this last sentence, it is not a description of the actual job)

BHLs provide services through the CLB team and are integral to ensuring behavioral health patient safety, managing length of stay, and reducing psychiatric hospital readmissions through effective coordination of care. To assist with these quality indicators, the Behavioral Health Liaison works with a high level of autonomy, communicating with medical staff members, other healthcare providers, as well as patients and their support network. He/She manages
the care pathways for patients with behavioral health/psychiatric care coordination needs who have been admitted to hospital medical floors. For patients with immediate clinical needs, the BHL works with other CLB team members and delivers interventions that fall within the scope of their respective licensure as a mental health provider. The liaison may provide a variety of direct patient interventions to meet each individual's needs, including comprehensive face-toface behavioral health assessments, psycho-education, individual or family counseling, behavior management, and referrals to inpatient, residential, and outpatient services. The liaison may be responsible for the direct supervision of graduate students, and may assist in the orientation of new hires.

The Behavioral Health Liaison is a member of the WellStar Psychological Services practice/Behavioral Health Liaison Team, collaborating with medical and other healthcare providers and serving as a resource for hospital staff to ensure good care for patients with behavioral health needs. The liaison develops relationships with hospital leadership and team members to establish and attain departmental, hospital-level, and system goals. The BHL works collaboratively with other members of the CLB to provide trainings and education to hospital departments, team members, and medical staff members regarding the care of the behavioral health patient.


Required Minimum Education:

  • Completion of a Masters degree in Social Work, Counseling, Psychology, or Marriage & Family Therapy is required.

Required Minimum Certification:
  • Given the degree of autonomous practice required of this position, effective April 1, 2019 the BHL must possess independent licensure in the State of Georgia as a Licensed Professional Counselor (LPC), Licensed Marriage & Family Therapist (LMFT), or Licensed Clinical Social Worker (LCSW).
  • Active CPR/AED (BLS) certification and crisis prevention training is required.

Required Minimum Experience:
  • 2 years in a healthcare setting and experience with medical hospitals and the crossover with BH patient needs

Required Minimum Skills:
  • excellent customer service and communication skills (including the ability to communicate effectively across multi-disciplinary teams),
  • excellent time management skills, flexibility, and a positive attitude.
  • ability to make independent clinical judgments and to document appropriately in the electronic medical record in accordance with institutional standards and professional ethical guidelines.

We'd like to invite you on a career journey like no other! In return for your contributions, we'll help you make the most of all life's moments - on and off the job. Wellstar Total Rewards is designed to provide for your total well-being, including: Your Wellness, Your Pay, Your Future, Your Joy. We think it's pretty simple - we care for our team members and our team members care for the community.

Make a difference in patients' lives... and your own! Here, it's more than healthcare - it's CareerCare!

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