Banquet Supervisor - Giants Ridge
Guest Services

GREAT PEOPLE | GREAT BENEFITS | JOIN OUR ALL-STAR TEAM!

Banquet Supervisor - Giants Ridge

Giants Ridge, managed by Guest Services, Inc. is looking for a highly motivated Banquet Supervisor to join our team!

Our team members enjoy amazing benefits such as:

• Health, dental and vision insurance options
• 401k matching
• Paid time off
• Discounts in our retail shops and restaurants
• A free season pass
• Employee discounts at recreational and lodging facilities nationwide
• Opportunities for professional growth
• And more!

JOB SUMMARY

The Banquet Supervisor oversees the Banquet Attendants and ensuring that banquet functions get set up, broken down and served correctly. The Banquet Supervisor is the first point of contact for the client and customers, and must respond to and resolve concerns with urgency and professionalism.

ESSENTIAL FUNCTIONS

• Ensure complete guest satisfaction at all times. Handle guests' complaints and solve them according to customer service standards.
• Monitor and supervise Banquet Attendants and their tasks, including set up and maintenance of function room areas.
• Assist in recruiting, supervising, scheduling, disciplining, reviewing, and directing the catering staff at the direction of the Banquet Manager. Train hourly staff for peak performance and monitor staff's development.
• Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit's equipment, food production and handling, cooking, housekeeping, sanitation, dress, cash control, and employee hygiene. Notify Banquet Manager of all unusual events, circumstances, or other safety or quality control issues.
• Maintain awareness of safety issues, and report them immediately to your manager.

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

• High School Diploma/G.E.D. equivalent.
• Strong sanitation habits.
• Strong customer service abilities; actively looks for ways to assist customers and coworkers.
• Ability to recognize when a problem has occurred and communicate it to management.

PHYSICAL AND MENTAL REQUIREMENTS

• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
• Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.
• Ability to stand for the entire work day.
• Climbing steps regularly.
• Withstanding temperature extremes in freezer, refrigerator walk-in and grill areas.
• Reading and writing work-related documents in English.
• Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
• Constantly communicates and receives verbal communication with other employees in fast-paced kitchen.
• Physical presence at the job site is essential to perform job duties.

EQUIPMENT USED

• Coffee equipment- grinders, brewers, etc.
• Commercial kitchen equipment.

GiantsRidge is the #1-rated family vacation destination in Minnesota. Located just north of Duluth in the heart ofMinnesota's Superior National Forest, Giants Ridge is a four-seasonfamily-oriented resort offering fun and adventure for every level of outdoorenthusiast. Summer is filled withworld-class golf, plus mountain biking, water recreation and more. Winter brings incredible skiing,snowboarding, fat tire biking and endless miles of snowmobile trails toexplore, plus dining, shopping and much more. Spring and fall seasons are the perfect transitions to the next seasonof outdoor adventure.

Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

This job has expired.