ASSOCIATE GLOBAL FORWARDING AGENT - Ocean Export
C.H Robinson

Knoxville, Tennessee


We're C.H. Robinson, one of the world's largest logistics platforms and we're looking for our next **Associate Global Forwarding Agent.** Is that you? Are you detail-oriented, service-savvy and a problem-solver? If so, this might be the perfect role for you. As an Associate Global Forwarding Agent, you will be your customers' primary contact responsible for managing and operating the shipment lifecycle of their global freight. A successful Global Forwarding Agent thrives in a lightning-fast environment, finding swift resolutions to transportation and documentation problems. You'll be very hands-on with your customers, working closely with them from the start of the shipment process. We offer a dynamic, industry-leading training program that jumpstarts your knowledge of C.H. Robinson and our systems and processes. You will come out of this experience ready to be part of a high-performing team. Our successful Global Forwarding Agents go on to expand their careers with C.H. Robinson in Operations Sales, or Account Management. If this all sounds good, let's talk more about what you'll be working on.

Responsibilities:

**Maintain Operational Excellence:**

+ Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo.

+ Apply industry knowledge and critical thinking to adapt processes and to create solutions in response to challenges both internally and externally.

+ Coordinate tasks on the shipments to meet all customer SOP requirements.

**Facilitate Relationships:**

+ Collaborate with our international team members and third-party agents to ensure efficiency, excellent customer service and creative problem resolution.

+ Build great relationships with customers, responding timely and following up on issue resolution

+ Provide reporting and documentation support to internal and external customers.

+ Apply industry knowledge and critical thinking to adapt processes and to create solutions in response to challenges both internally and externally.

**Required Qualifications:**

+ High school degree or GED equivalent

**Preferred Qualifications:**

+ Values a diverse and inclusive work environment

+ Proficient in Microsoft Office Suite of programs

+ Excellent communication, prioritization, and multi-tasking skills

+ Proven track record of strong customer service skills, interacting with customers and being client focused

+ Excellent follow up with customers and the network

+ Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs

+ High level of attention to detail

+ Ability to work in a fast-paced and deadline-driven environment

+ Bachelor's degree

**Equal Opportunity and Affirmative Action Employer** C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected. Affirmative Action Employer/EOE/M/F/Disabled/Veteran

**Benefits** We are proud to offer a top-tier benefits package, including medical, dental, vision, life and disability insurance, prescription drug coverage, paid parental leave, paid holidays and paid time off (PTO), 401K, employee stock purchase plan, as well as a broad range of career development opportunities.

**About C.H. Robinson** From the produce you buy, to the water you drink, C.H. Robinson delivers products to people all around the globe. We are one of the world's largest 3rd party logistic providers. Join our diverse team to innovate, solve problems, have fun and thrive

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran

Benefits

We are proud to offer a top-tier benefits package, including medical, dental, vision, life and disability insurance, prescription drug coverage, paid parental leave, paid holidays and paid time off (PTO), 401K, employee stock purchase plan, as well as a broad range of career development opportunities.

About C.H. Robinson


From the produce you buy, to the water you drink, C.H. Robinson delivers products to people all around the globe. We are one of the world's largest 3rd party logistic providers. Join our diverse team to innovate, solve problems, have fun and thrive.



Job Alerts

Provide an email, zip code for jobs, and/or job category to subscribe to job alerts. Learn more now.


*By subscribing, you agree to our Terms and Privacy Policy.

More Retail jobs


Scotts Miracle-Gro
Ohio, Ohio
Posted about 2 hours ago
Gamestop, Inc.
Grapevine, Texas
Posted 19 minutes ago
Gamestop, Inc.
Grapevine, Texas
Posted 19 minutes ago
View Retail jobs »

New post from our employment blog

New Post

Get the Job: 5 In-demand Skills That Will Get You Hired

Job skills are the essential competencies that an individual needs to properly perform the tasks that a job requires. There are

Read blog post
Share this inclusion job with the community

Click a community link below, and then social share the ASSOCIATE GLOBAL FORWARDING AGENT - Ocean Export job.


Disability inclusion jobs logo
Asian inclusion jobs logo
Black inclusion jobs logo
Diversity inclusion jobs logo
LGBTQ inclusion jobs logo
Seniors inclusion jobs logo
Women inclusion jobs logo
Hispanic inclusion jobs logo